Technical Business Analyst

The Business Analyst is responsible for reviewing business processes to gain a complete understanding of current business and system processes, identify improvements and document those improvements as business requirements (Features and User stories). The BA will work interdepartmentally, make decisions, and communicate to leadership to ensure deliverables are met. This person understands the business and ensures that there is integration between business and technology. This position requires three days per week in office (Tues/Wed/Thurs) at 100 Church Street, NYC or 1101 Greenwood Lake Mary, FL. Duties & Responsibilities Defining and eliciting business requirements for assigned project or company initiatives. Communicate departmentally and interdepartmentally to recommend and request new concepts and/or modifications to existing workflow, system setup, tools and designs. Identify defects and improve departmental performance by supporting quality, operational efficiency, and production goals. Collaborate with business units to understand strategic goals and promote an environment conducive to creativity, change, and information exchange. Create documentation for business processes and collaborate with teams to share knowledge. Work directly and independently with appropriate members of the department and other Healthfirst business units to understand project concepts, objectives, and approach. Break down requirements into smaller User Stories under the SAFe agile methodology. Work with the Information Technology department to ensure business requirements are clearly understood and solutions are presented to meet the requirements. Analyze various types of data and processes to root cause, trend, and summarize findings. Present findings and recommend changes to address deficiencies and further improve and streamline performance based on analysis. Maintain active communication on project updates with leadership; clearly identifying any project risks, dependencies or decisions that can impact the department or the overall organization. Ability to prepare professional presentations and present to stakeholders and leaders across the organization. Minimum Qualifications High School diploma or GED equivalent from an accredited institution. 2–3 years of experience as a Business Analyst. Experience defining and eliciting business requirements. Experience working with Agile in a delivery model. Experience identifying, documenting, and communicating business requirements. Demonstrated ability to think critically and analytically. Demonstrated ability to exercise good judgment and work with independence and initiative as well as strong ability to work closely as a team member. Proficiency in Excel and reporting functionality (pivot tables, graphs, v-lookup, etc.). Preferred Qualifications Bachelor’s degree or higher from an accredited institution. Experience in Health Insurance domain. Experience delivering features / User stories using Agile and/or SAFe methodology. Knowledge of accessing data using basic SQL queries. Benefits Healthfirst offers employees a full range of benefits such as medical, dental, and vision coverage, incentive and recognition programs, life insurance, and 401(k) contributions (all benefits are subject to eligibility requirements). Hiring Range: Greater New York City Area (NY, NJ, CT residents): $68,900 - $99,620; All Other Locations (within approved locations): $61,300 - $91,120. Equal Opportunity Employer WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified. If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to View email address on click.appcast.io or calling View phone number on click.appcast.io. In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. #J-18808-Ljbffr