Medical Receptionist

Job Description

Job Description

We are looking for a detail-oriented Medical Receptionist to support daily front desk operations for a healthcare facility. This contract position will serve as the first point of contact for patients, helping create an organized, welcoming, and efficient office experience. The ideal candidate is comfortable managing appointments, handling patient arrivals, and maintaining accurate electronic records while working in a fast-paced medical setting.

Responsibilities:
• Welcome patients and visitors, provide front desk assistance, and ensure a courteous and efficient check-in experience.
• Coordinate appointment calendars by scheduling, confirming, rescheduling, and canceling visits based on provider availability.
• Maintain accurate patient information in electronic medical record systems and update documentation as needed.
• Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff.
• Support daily reception operations by preparing paperwork, verifying basic information, and assisting with patient flow throughout the office.
• Communicate with patients regarding appointment details, office procedures, and required documentation before visits.
• Organize front office records and complete general administrative tasks to help keep operations running smoothly.• Experience working in a medical front office, reception, or patient-facing administrative role.
• Ability to manage patient scheduling and front desk responsibilities with strong attention to detail.
• Familiarity with patient check-in procedures and general healthcare office workflows.
• Working knowledge of basic medical terminology used in a clinical environment.
• Experience using EMR or electronic medical records systems to enter and update patient information.
• Strong verbal communication, customer service, and organizational skills.
• Ability to handle multiple tasks efficiently in a busy healthcare setting.