Security Officer (Part-time)

Security Officer (Part-time)Pagosa Springs Medical Center - Pagosa Springs, CO 81147OverviewSalary Range $18.00 - $22.38 Hourly Position Type Part Time Job Shift DayPosition HighlightLooking for a consistent weekend schedule? Join PSMC as a part-time Security Officer working day shifts Friday through Sunday while helping maintain a safe, secure, and welcoming environment for our patients, visitors, employees, and healthcare providers.Position SummaryPagosa Springs Medical Center (PSMC) is seeking a dependable, observant, and professional Security Officer to join our Facilities team on a part-time basis, working day shifts Friday, Saturday, and Sunday. The Security Officer is responsible for helping ensure the safety and security of patients, employees, visitors, and PSMC property. This position patrols the hospital and campus, monitors surveillance and alarm systems, controls facility access, enforces safety and security policies, and responds to emergencies and disturbances.This is a highly visible position requiring sound judgment, professionalism, strong interpersonal skills, and the ability to remain calm during stressful or potentially dangerous situations. The Security Officer also develops collaborative relationships with hospital staff, pre-hospital caregivers, and local law enforcement.Why Join PSMC?Play an important role in protecting patients, visitors, employees, and healthcare providersWork in a unique healthcare security environment where customer service and safety go hand in handUse your security or law enforcement experience in a mission-driven healthcare organizationDevelop specialized experience in healthcare security, emergency response, de-escalation, and access controlBuild strong working relationships with clinical teams, EMS, local law enforcement, and community partnersMake a meaningful contribution to the safety and well-being of our hospital and communityEnjoy the flexibility of a part-time position while continuing to build your security experienceKey ResponsibilitiesSecurity & Campus PatrolRegularly patrol the hospital campus and adjacent PSMC buildings to identify and address potential security risksMonitor surveillance cameras, alarms, and other security systems for suspicious or unusual activityControl access to the facility and help ensure only authorized individuals enter restricted areasVerify identification and manage visitors as appropriateProtect hospital property, equipment, supplies, and confidential informationHelp prevent theft, vandalism, unauthorized access, and other criminal activityIdentify and promptly report safety risks and hazardsEmergency Response & De-EscalationRespond promptly to alarms, disturbances, emergencies, and other security concernsAssist with evacuation during fires and other threatsProvide basic first aid or medical assistance as neededDe-escalate conflicts and disturbances using effective verbal intervention techniquesRemain calm and exercise sound judgment when interacting with verbally or physically aggressive individualsAssist clinical staff with clinical restraints, including physical holds, when necessaryRecognize potentially dangerous situations and quickly determine an appropriate course of actionEscalate emergency situations to local law enforcement when appropriateAccess Control & SurveillanceOperate video monitoring, access control, and alarm systemsMonitor facility entrances, exits, and restricted areasSupport visitor management and facility access proceduresMaintain awareness of activity throughout the hospital and campusSafeguard hospital assets through established access control, surveillance, and patrol proceduresIncident Documentation & CommunicationAccurately and completely document security incidents and activitiesPrepare variance reports and communicate relevant information to leadership and appropriate personnelUse radio communications effectively and request additional assistance when neededCommunicate professionally with patients, visitors, employees, providers, leadership, law enforcement, and other community partnersMaintain confidentiality of patient and organizational informationPatient, Visitor & Staff SupportProvide wayfinding assistance and escorts for patients and visitorsMaintain a high level of professionalism and customer serviceSupport a safe and therapeutic environment for adults, geriatric patients, adolescents, and pediatric patientsTreat individuals with dignity and respect while maintaining appropriate safety and security boundariesWork independently while collaborating effectively with hospital departments and leadershipQualificationsEducationHigh school diploma or equivalent requiredAssociate's degree in Criminal Justice, Law Enforcement, or a related field preferred but not requiredExperienceMinimum of two (2) years of experience in hospital security, law enforcement, or another security position requiredLicensure & CertificationsCurrent AHA BLS HeartSaver certification requiredCertified Healthcare Security Officer (CHSO) certification preferred but not requiredSkillsStrong situational awareness and observational skillsExcellent judgment and critical-thinking abilitiesStrong verbal communication and active listening skillsEffective conflict resolution and verbal de-escalation skillsAbility to remain calm and professional during emergencies and escalating situationsAbility to respond appropriately to potentially aggressive or dangerous individualsStrong attention to detail and accurate incident documentation skillsAbility to work independently with a high degree of self-motivation and self-directionStrong customer service and interpersonal skillsBasic computer proficiency, including email, documents, spreadsheets, and applicable softwareAbility to use radio, video surveillance, access control, and alarm systemsAdditional language skills preferred but not requiredWhat We're Looking ForThe ideal candidate:Is observant, vigilant, and attentive to their surroundingsUnderstands that healthcare security requires both safety awareness and compassionate customer serviceRemains calm and exercises sound judgment during stressful or rapidly changing situationsIs confident using verbal de-escalation and conflict-resolution techniquesTreats patients, visitors, employees, and community members respectfully and fairlyCan work independently without direct supervisionKnows when a situation requires additional assistance or law enforcement involvementCommunicates clearly and documents incidents accuratelyDemonstrates accountability, professionalism, integrity, and discretionIs adaptable and able to respond effectively when circumstances changeEmbodies PSMC's WISER values of Wholeness, Integrity, Stewardship, Excellence, and RespectPhysical Requirements & Work EnvironmentThis is an active security position performed in both hospital and outdoor environments. The Security Officer may encounter moderate to high noise levels, inclement weather, roadway hazards, communicable diseases, hazardous materials, and potentially verbally or physically aggressive individuals.The position requires regular walking and standing as well as climbing stairs, kneeling, lifting, carrying, pushing, pulling, reaching, and other physical activities associated with security and emergency response. The job description classifies the position as Very Heavy Work, which may involve significant physical exertion in certain circumstances.Compensation & BenefitsBase Compensation Range: $18.00 - $22.38 hourlyBenefits: Part-time benefits include sick leave, HDHP health insurance, dental, vision, and retirement plan with employer contribution.Job Type: Part-timeAnticipated End Date for Posting: September 30, 2