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Infor WFM Business Analyst

Insight Global

Insight Global is looking for a dedicated Functional Business Analyst to support a large health system in Baltimore, MD with their upcoming go-live for Infor WFM. This health system is preparing for a major go-live of Infor CloudSuite Workforce Management (WFM). This person will support the transition, with a focus on Time and Attendance, Multi-View Scheduler (MVS), and compliance workflows. This role will lead User Acceptance Testing (UAT) efforts and ensure that WFM configurations align with operational needs across clinical and non-clinical departments. Key Responsibilities Act as the primary liaison between business users and the WFM implementation team. Analyze and document current scheduling and timekeeping workflows. Validate WFM configurations including pay rules, rounding rules, schedule templates, and labor distribution. Support MVS (Multi-View Scheduler) setup and optimization for shift coverage and compliance. Assist with data validation for employee profiles, time clocks, and accrual balances. Develop and manage the UAT strategy specific to WFM modules. Create test scenarios and scripts for: Clock-in/out workflows Shift swaps and overrides Coordinate UAT execution with HR, payroll, and department managers. Track and triage defects, ensuring resolution prior to go-live. Document UAT outcomes and provide go/no-go recommendations. Provide hypercare support post-go-live, including issue resolution and user guidance. Monitor system performance and elevate configuration issues as needed. #J-18808-Ljbffr Insight Global

Vacancy posted 10 hours ago
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