AI-Driven CX Associate — Fintech Support & Impact
Precision Labs
Ramp builds software that moves real money, from payments to card programs, and empowers finance teams. This CX Associate role spots where customers get stuck and drives issues to resolution, partnering with Engineering, Risk, Product, and Partnerships. You’ll work across Zendesk and internal tooling, triaging with high-signal judgment, building AI-assisted improvements, and shaping processes that raise CSAT and speed of service. #J-18808-Ljbffr Precision Labs
Vacancy posted 1 day ago
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