Sr. Manager - Project Management

Senior Manager, ACS Project Management

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Senior Manager, ACS Project Management will support transformational and operational priorities across the organization responsible for driving workstream execution across complex transformation initiatives. This role partners closely with business, program, technology, and operational stakeholders to manage project plans, milestones, dependencies, risks, governance deliverables, and executive-ready reporting. The Senior Manager translates project direction into actionable workstream movement, ensuring delivery stays visible, coordinated, and aligned to leadership priorities.

Workstream / Project Leadership

• Manage project activities, milestones, risks, dependencies, and sequencing from planning through implementation
• Build and maintain actionable project plans, milestones, sequencing, and dependency tracking
• Drive issue resolution, escalation management, and follow-up across cross-functional stakeholders
• Ensure workstream deliverables remain aligned to program priorities, timing, and readiness expectations
• Guide workstreams through execution using structured project management practices and clear cross-functional coordination

Governance, Risk, and Delivery Visibility

• Enable executive visibility through structured reporting, portfolio signal, and executive-ready framing of strategic and operational work
• Synthesize complex initiatives, risks, and cross-functional issues into concise, decision-useful updates for senior leadership
• Translate operational complexity into clear signals that support leadership understanding, prioritization, and decision-making
• Develop executive reporting artifacts, narrative updates, and summary materials that strengthen transparency, comparability, and insight across workstreams
• Deliver presentations and updates that support decision-making, alignment, and leadership visibility across complex initiatives

Executive Reporting and Stakeholder Alignment

• Develop concise, executive-ready updates that translate detailed project activity into clear signal for leadership
• Partner with program and functional leaders to align on priorities, decision, timing, and delivery risks
• Facilitate discussions across business, project, and technology teams to maintain momentum and cross-functional coordination
• Present project and workstream status to senior leaders and governance forums as needed
• Keep leadership informed of progress, interdependencies, risks, and mitigation strategies

Implementation Readiness and Cross-Functional Execution

• Coordinate implementation planning activities, including readiness checkpoints, handoffs, and go-live support needs
• Partner with operational and technical teams to ensure key deliverables are sequenced appropriately for execution
• Support issue triage, dependency management, and readiness planning for major milestones and releases
• Help translate broader program goals into concrete execution steps across participating teams

Required Qualifications

• 5-8 years of experience in project management, program management, PMO, or a related field
• PMP, or related certification
• Experience leading complex cross-functional projects or workstreams from planning through implementation
• Experience managing project plans, milestones, dependencies, risks, and delivery sequencing
• Experience supporting governance forums, milestone reporting, and leadership visibility for active transformation work

Technical & Process Skills:

• Experience creating executive-facing materials, reporting, and strategic summaries for senior leadership
• Experience translating ambiguous or emerging business needs into scalable tools, operating approaches, and execution practices
• Experience coordinating across business, product, technology, and operational stakeholders to move work forward
• Experience identifying delivery gaps, surfacing risks early, and driving issue resolution to maintain momentum
• Strong analytical, organizational, and problem-solving skills

Leadership & Soft Skills:

• Strong systems thinking and business acumen, with the ability to connect operational work to broader business outcomes
• Demonstrated ability to influence cross-functional stakeholders and drive alignment without direct authority
• Exceptional verbal and written communication skills, including executive-facing synthesis, strategic framing, and facilitation
• Ability to navigate ambiguity, structure complex work, and drive clarity across competing priorities
• Ability to represent work in leadership-facing settings with clear communication and sound judgment

Preferred Qualifications

• Experience in healthcare, managed care, operations, transformation, or similarly complex matrixed environments
• Experience supporting large-scale transformation initiatives involving business and technology partnership
• Experience with project planning, reporting, and collaboration tools used to drive delivery visibility and execution
• 10+ years of experience in project management, program management, PMO, or a related field

Education

Bachelor's degree required - preferably in Business, Healthcare Administration, Operations Management, or a related field

Pay Range

The typical pay range for this role is: $75,400.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.