Account Administrator, Education

Education Division Support Role

This position is responsible for supporting the Education Division by providing administration, account management, clerical and customer support.

Duties and Responsibilities

The following is a brief summary of the duties and responsibilities of this position. This is not meant to be all encompassing of the responsibilities of the position:

• Preparation of RFPs (requests for proposals) and associated marketing and sales materials
• Preparation of renewals for staff
• Enrollments and invoicing
• Direct engagement with clients to manage accounts
• Formation/review of file uploads to carrier sites
• Update client contacts and other information as needed within Benefit Point and EPIC
• Communicate with clients regarding claims issues/questions regarding primary insurance (domestic and international)
• Maintain client filing system
• Creation of PowerPoint presentations
• Assist in answering client questions
• Other duties as assigned

Key Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Team Work Supports all organizational departments in a collaborative effort for everyone to succeed.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Initiative Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Quality Management Demonstrates attention to detail.
• Project Management Ability to work with a team and adhere to deadlines.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and Education

• Self-starter, ability to take task and complete to finish with minimal supervision
• Ability to be proactive versus reactive to staff and clients' needs
• High level of organizational ability and attention to detail
• Ability to learn/adapt to new technology quickly
• Advanced Microsoft Office skills (Word, Excel, PowerPoint, Publisher, Outlook)
• Experience with Benefit Point and EPIC preferred
• Strong Communication skills both oral and written within all levels of an organization, both internally and externally
• Customer Service focused
• Able to work in a team environment as well as independently
• Active Life & Health insurance license (MO) or must obtain within 120 days of employment
• HS Diploma/GED Required; Bachelor's degree preferred

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.

Other Requirements

Must hold a valid Driver's License

Dependable transportation

Math Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

About Us

HUB International is a recognized global leader dedicated to helping individuals and companies navigate risk and manage the complexities of insurance.

Join the HUB Team!

Apply today!

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.