Front Desk Associate

Benefits:

Opportunity for advancement

Training & development

PickleRage New Rochelle

About PickleRage New Rochelle

PickleRage New Rochelle is a 42,000-square-foot, state-of-the-art indoor pickleball facility bringing premier courts, community events, leagues, lessons, and social experiences to Westchester County. We are building a high-energy, welcoming environment for players of all skill levels and are seeking enthusiastic team members to help us deliver an exceptional guest experience.

Position Summary

The Front Desk Associate is the first impression of PickleRage. This role is responsible for delivering outstanding customer service, managing check-ins, handling memberships and reservations, and ensuring all guests feel welcomed, valued, and like a member of our community.

This is a part-time position with potential for growth as the facility expands.

Key Responsibilities

Greet members and guests with a friendly, professional attitude

Manage court reservations, member check-ins, and program registrations

Process payments for memberships, retail, events, and food & beverage (if applicable)

Answer phone calls, emails, and general inquiries

Assist with league nights, tournaments, and special events

Maintain a clean, organized front desk and lobby area

Promote memberships, clinics, and upcoming programs

Support management with daily operational tasks

Qualifications

Customer service experience preferred (hospitality, fitness, retail, or sports facilities a plus)

Strong communication and interpersonal skills

Comfortable using POS systems and booking software

Ability to multitask in a fast-paced environment

Positive attitude and team-first mindset

Availability for evenings and weekends

Pickleball experience is a plus but not required

What We Offer

Competitive hourly pay

Employee discounts on merchandise and programs

Flexible scheduling

Growth opportunities within a rapidly expanding brand

A fun, energetic work environment

How to Apply

Please submit your resume and a brief note explaining why you’d be a great fit for PickleRage New Rochelle.

Join us as we build the premier pickleball community in Westchester County!