Senior Manager Time, Labor & Payroll Solutions - Hybrid (Houston or Dallas TX)
AECOM
Company DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We're one global team driven by our common purpose to deliver a better world. Join us.Job DescriptionAs part of AECOM’s Global Enterprise Applications team, this role will oversee time, labor, and payroll systems, reports, interfaces, and related operational support. It will lead internal analysts and outsourced partner resources to deploy, enhance, support, and maintain business-critical applications.Reporting to the IT Director, HR and Payroll Solutions, the role is accountable for the full software delivery lifecycle, including planning, design, implementation, support, and continuous improvement.The Senior Manager, Time, Labor & Payroll Solutions will identify, scope, and deliver end-to-end solutions, projects, and enhancements aligned with AECOM’s technology needs and strategic goals.In collaboration with global business and IT teams, the role will also lead the evaluation, governance, delivery, and continuous improvement of AI and automation opportunities within the function. It will act as a strategic bridge between stakeholders and technical teams, ensuring that initiatives are prioritized, well defined, compliant, operationally sustainable, and aligned with business value, risk, capacity, and organizational objectives.This position offers a flexible hybrid work schedule that includes both in-office and remote work and may be based in either Dallas or Houston, TX.Responsibilities will include: Serve as AECOM technology lead for business users across time, labor and payroll enterprise applications and functionsShape and maintain the technology roadmap for time, labor, and payroll solutions in partnership with the IT Director, HR and Payroll Solutions, global business stakeholders, and IT teamsPartner with global stakeholders to understand business processes, define requirements, analyze complex problems, and deliver practical, scalable solutionsLead the identification, evaluation, prioritization, and delivery of AI and automation initiatives across time, labor, and payroll solutions, ensuring alignment with business value, governance, privacy, security, and operational readinessLead end-to-end delivery of enhancements, implementations, and projects from concept through design, testing, deployment, and supportProvide technical leadership and subject matter expertise across time, labor, payroll, and related business processesLead and develop direct reports, and vendor delivery resources, ensuring, assigned tasks are completed accurately and on-time delivery performance, and team engagementEnsure that the team maintains clear communications with all channel partners, and that all due-dates and commitments for project proposals and documentation are satisfiedManage governance, change control, security requirements, and alignment with AECOM IT processes, standards, and strategyOversee operational support, incidents, service requests, stakeholder updates, and continuous improvement opportunities for business-critical systemsEnsure timely escalation of issues and measurement against SLAsProvide support metrics and dashboards for key enterprise systems (Tier-1, Tier-2, Tier-3 systems)Keep current with new technologies as well as the latest versions of applications software, techniques and practicesQualificationsMinimum Requirements:BA/BS degree plus a minimum of 10 years of relevant systems support experience or demonstrated equivalency of experience and/or educationExperience implementing, supporting, and maintaining time and labor and payroll solutions, reports and interfaces preferably in a large, global organisation of similar size and complexityA minimum of 2 years of leadership experience is requiredExperience supporting Oracle Time and LaborStrong communication and presentation skills - ability to articulate ideas to both technical and non-technical audiencesStrong knowledge of time, labor, and payroll solution capabilities and how to implement them effectivelyExperience identifying and delivering automation, AI-enabled, or digital transformation opportunities, including use-case evaluation, scope definition, and cross-functional implementationExperience designing and documenting business process workflows, business requirements documents, functional design documents, and test casesExperience overseeing functional and development delivery through third-party teamsAn excellent project manager with sound technical skills, advanced analytical ability, good judgment, and strong business focusKnowledge of IT design and development practices and software development lifecycle methodologiesAble to quickly learn new technologies as they become prevalent and widely implemented including decision making, time management, and task prioritizationStrong experience in system development methodology (Waterfall, Agile) and ability to bridge different methodologies as the project requiresAbility to deal with ambiguity and make quality decisions in a dynamic, fast-paced environmentStrong teamwork and interpersonal skills; ability to communicate, influence and negotiate at all management levels and thrive in a cross-functional matrix environmentHighly analytical and self-motivating individual with ability to prioritize, meet deadlines, and manage changing prioritiesProven ability to think strategically about technology and recommend solutions that align with business prioritiesStrong data analysis skills to support data-driven decisionsAbility to lead, inspire, motivate, and encourage teamworkPreferred QualificationsHands-on technical, support, or functional configuration experience with time, labor, and payroll solutions, including workflows, security, rules, calculations, mappings, formulas, and earning policiesBasic database and SQL skills, including the ability to write and run queries independentlyExperience with Workday HCM and/or ADP GlobalViewTechnical experience with system architecture, integration tools such as Informatica, SQL, and BI toolsAdditional InformationRelocation assistance is not available for this positionSponsorship for US work authorization is not available for this position, now or in the future.At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.About AECOMAECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. What makes AECOM a great place to workYou will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Construction
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