Bench Site Manager - Clean Express Auto Wash

Location 2100 Mountain View Dr, West Mifflin, Pennsylvania, 15122 Position Site Manager Job Overview Responsible for leading and managing daily operations of an express wash site, maintaining customer service culture, sales goals, and staff performance. Benefits Competitive base salary: $65,000 plus bonus opportunities Health care benefits – Medical, Vision, Dental, Company‑Paid Life, Disability, Accident, Hospital Indemnity Employee Assistance Program 401(k) with up to 4% company match Recognition programs Ongoing training and professional development Unlimited Wash Club membership 50% off retail items Company‑provided uniforms Educational reimbursement Paid vacation (per Employee Manual) Responsibilities Create and maintain a customer service culture and serve as the main point of contact for all customer service issues. Maintain sales goals and educate customers on benefits of unlimited wash club memberships. Keep appearance and performance of the site at a high quality level. Hold team to high standards by setting, monitoring, and achieving goals related to sales, customer satisfaction, and employee retention. Ensure all wash equipment, facilities, and staffing are maintained at the highest level of quality. Maintain in‑depth knowledge of wash equipment and the entire wash process to ensure smooth daily operations. Assist with recruiting, training, and onboarding new team members. Manage site scheduling and labor budgets effectively. Conduct regular team performance reviews to ensure alignment with company policies and procedures. Oversee inventory management and place orders efficiently to support site needs. Directly oversee and manage all employees at the site, ensuring accountability, engagement, and performance excellence. Perform other duties as assigned. Qualifications High school diploma or equivalent required; associate or bachelor’s degree preferred. Minimum 2–5 years of leadership experience, preferably in a customer‑facing or operational role. At least 2 years of customer service experience with proven de‑escalation and conflict resolution skills. Ability to work flexible hours, including weekends and holidays; must be able to close the site one night per week. Strong communication and leadership abilities with a focus on motivating teams. Basic computer proficiency (POS systems, Microsoft Office, Google Workspace, etc.). Work Environment and Physical Demands Required to stand and move throughout the site for the entire shift. Must work on your feet for the entire shift in a fast‑paced environment. Must work outside in all weather conditions and wear required safety equipment at all times. Ability to lift 25 lbs. regularly and up to 50 lbs. occasionally. EEO Statement Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. #J-18808-Ljbffr Express Wash Concepts LLC