Floating Customer Service Representative

Job Description

Job Description

First Independent Bank is seeking a full-time Floating Customer Service Representative (CSR) to support our 12 locations throughout Southwest Minnesota. This role is ideal for someone who enjoys working with people, building relationships, and making a positive impact in the communities we serve.

As a CSR, you will assist customers with financial transactions, identify opportunities to meet their banking needs, and provide exceptional service. This position offers variety, professional growth opportunities, competitive compensation, and a supportive team environment.

Key Responsibilities

• Provide outstanding customer service and build strong customer relationships.
• Process a variety of banking transactions accurately and efficiently.
• Develop and maintain relationships with new and existing customers.
• Identify customer needs and recommend appropriate products and services.
• Support business growth through referrals and cross-selling efforts.
• Represent First Independent Bank through community involvement and engagement.
• Maintain knowledge of bank products, services, and procedures.

Qualifications

• High school diploma or equivalent required.
• Previous banking, customer service, or sales experience preferred.
• Strong interpersonal, communication, and organizational skills.
• Ability to travel reliably to all First Independent Bank locations in Southwest Minnesota.

Full job description available upon request.

Benefits

First Independent Bank offers a competitive benefits package, including:

• Health, Dental, and Vision Insurance
• Group Life and Long-Term Disability Insurance
• Short-Term Disability Insurance
• Voluntary Life Insurance
• 401(k) Plan

First Independent Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, disability, veteran status, or any other protected status under applicable federal, state, or local law. Member FDIC.