IT Support Specialist

Job Description

Job Description

IT Support Specialist Job Summary

We are seeking an IT Support Specialist to join our Information Technology team. This role is responsible for providing technical assistance to employees while supporting and maintaining computer systems, applications, network connectivity, and technology equipment across the organization.

This position is ideal for someone who enjoys troubleshooting technical issues, helping others, and gaining hands-on experience in a dynamic, operational environment.

Key Responsibilities

• Install, configure, and maintain computer hardware, software, and peripheral devices
• Set up and support workstations, displays, printers, scanners, and other technology equipment
• Provide technical support to end users in person, via phone, and through remote methods
• Diagnose and resolve hardware, software, email, and connectivity issues
• Assist employees with business applications and general system usage
• Manage user accounts, credentials, and access permissions
• Support endpoint protection, system updates, and general security practices
• Connect users to internal resources and provide basic system guidance
• Document support requests, resolutions, and procedures
• Collaborate with internal teams and external partners on technology-related initiatives
• Assist with equipment procurement and inventory tracking
• Escalate complex issues to appropriate resources when necessary
• Support technology needs across multiple locations
• Perform additional duties as assigned

Qualifications

• Associate degree in Information Technology, Computer Science, or a related field preferred, or equivalent work experience
• Demonstrated troubleshooting and problem-solving capabilities
• Strong customer service and communication skills
• Effective organizational and time management abilities
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• High attention to detail and commitment to quality support

Work Environment & Physical Requirements

• Ability to work at a computer for extended periods
• Ability to move throughout an operational or production environment
• Comfortable interacting with employees in various work settings
• Occasional travel to other company locations may be required

Experience Level

• Intermediate

Job Type & Location

This is a Contract position based out of Tell City, IN.

Pay and Benefits

The pay range for this position is $25.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tell City,IN.

Application Deadline

This position is anticipated to close on Jun 23, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.