Patient Access Representative

Patient Access RepresentativeInspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.As our Patient Access Representative, you will act as a key contributor to the overall patient experience by leveraging your talent for organization, operations, and exceptional customer service.Every day you will create a positive impression for patients, family, and visitors while pre-admitting, admitting, and registering. You will interview patients for demographic and financial information, verify insurance benefits, explain financial requirements, collect patient portions, and serve as a mentor to new associates.To be successful in this role, you will possess strong organizational and customer service skills, meticulous attention to detail in information gathering and financial processes, and the ability to effectively communicate complex information while contributing to a positive patient journey.Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.Collects patient portion from patients prior to or at time of service (following MSE).Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.Maintains an accuracy rate within the departmental guidelines.Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.Required:High School Diploma/G.E.D.Basic Life Support (BLS)Preferred:Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills.With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.