Housekeeping Turndown Attendant
$20 per hourRancho Valencia Resort & Spa
Job Type
Full-time
- Responds promptly to requests from guests and other departments
- Fills carts with supplies and transports carts to assigned areas
- Picks up work assignments from the Housekeeping Department and reviews any questions. Swipes ID card in/out and keys.
- Enters guest rooms following procedures for gaining access and ensuring vacancy before entering
- Replaces guest amenities and supplies in rooms
- Replaces dirty linen and terry with clean items
- Makes beds and folds terry
- Cleans bathrooms
- Cleans kitchens with Rancho Valencia resort guidelines and standards
- Removes trash, dirty linen, and room service items
- Checks that all appliances are present and working in the room
- Straightens desk items, furniture and appliances
- Dusts, polishes, and removes marks from walls and furnishings
- Vacuums carpets and performs floor care duties
- Follows Rancho Valencia Resort stay over service guidelines
- Cleans mirrors, windows, high and low dusting
- Follows all OSHA and MSDS rules and regulations
- Follows all company safety and security policies and procedures
- Reports accidents, injuries and unsafe work environment to your manager/supervisor
- Follows all resort policies and procedures, ensures uniform and personal appearance is clean and professional
- Develops and maintains positive working relationships with others
- Supports team to reach common goals
- Ensures adherence to quality, expectations and standards
- Identifies, recommends, develops, and implements new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
- Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 25 pounds without assistance
- Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements
- Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives.
- Performs other duties as directed, developed or assigned by Supervisors
- Prior housekeeping experience required, preferably in a resort or related field
- Must have schedule flexibility, PM and sometime AM shifts, weekends and holidays
- Ability to learn quickly and work in a fast paced position
- Must be able to multi-task
- Able to lift, pull and push a minimum of 25 pounds without assistance
- Able to stand for long periods of time and move moderate distances throughout shift
- Ability to communicate in English with vendors, guests and staff to their understanding.
- Prior Five Diamond Resort experience
- Dynamic and personable
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exist.
- Ability to focus attention to details.
- Ability to maintain confidentiality of Hotel guests and pertinent hotel information.
- Ability to ensure security of guest room access and Hotel property.
- Ability to prioritize, organize and follow through.
- Ability to resolve problems using good judgment
- Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
- Constant need to perform the following physical activities: grasping, turning, finger dexterity.
- Occasional need to stand for long periods of time.
- Lifting/carrying up to 25 lbs. frequently and 30 lbs. occasionally.
- Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach.
- Hearing requirements: constant need to speak on the telephone and/or two-way radio, responds to the general public and converse with staff. Ability to hear fire alarms and emergency equipment.
Salary Description
$20.00 hour
Vacancy posted 4 days ago
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