Product Designer - HashiCorp Secure

Introduction

A career in IBM Software means you’ll be leading the teams that transform our customers’ challenges into world-class solutions.

You will be leading a design team dedicated to HashiCorp’s industry-leading suite of security products. As the standard for cloud infrastructure automation, HashiCorp products (like Vault and Boundary) are critical to the world’s largest organizations. We are seeking a leader who understands the delicate balance between robust security and seamless developer experience.

Our door is open for a visionary leader who wants to build and guide a team to deliver winning results in the high-stakes world of Zero Trust security and identity management.

Your role and responsibilities

Vault is a complex product customers rely on to secure their most critical systems and workloads. If you love solving interesting, novel problems, this is a role you’ll enjoy. You will work closely with other Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high-quality designs.

As part of a distributed, hybrid team, you’ll create seamless experiences by delivering research plans, user flows, mockups, and prototypes to help communicate design directions to the team.

Be a passionate designer who thrives in uncertainty and ambiguity.

Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.

Own the end-to-end design process, develop a domain understanding of our products and the JTBDs for our users.

Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics.

Partner with engineers on feasibility, responsiveness, and details of components.

Work iteratively in a dynamic environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.

Required technical and professional expertise

• You have experience designing for complex technical experiences, especially for enterprise IT and security products.

You enjoy working collaboratively with a distributed remote team.

You value feedback, and seeking ways to learn and grow as a designer.

You are a problem solver, you take ownership of your work, and you focus on delivering impact.

You are comfortable working across a distributed, global team.

Preferred technical and professional experience

Domain & Security Specialized Knowledge

Identity & Access Management (IAM): Deep understanding of identity-based security, including authentication protocols (OIDC, SAML, LDAP) and authorization patterns (RBAC, ABAC).

Secrets Management: Familiarity with the lifecycle of secrets, including rotation, dynamic secrets, and encryption-as-a-service.

Security Personas: Experience designing for "SecOps" and "Platform Engineer" personas, with an ability to balance friction-less developer experience with rigorous security compliance.

Strategic Design & Leadership

Systems Thinking: Ability to design scalable frameworks and patterns that work across a multi-product ecosystem, ensuring Vault integrates seamlessly with the broader product portfolio.

Product Strategy: Proven track record of influencing product roadmaps by translating complex technical constraints into strategic user experience opportunities.

Anticipatory Design: Experience in mapping high-complexity user journeys to identify "edge cases" before they reach engineering, particularly in high-stakes security environments.

Data-Informed Iteration: Skill in using both qualitative research and quantitative telemetry to justify design decisions and measure the success of released features.

Communication & Execution

Technical Literacy: Comfort engaging in deep technical discussions with engineers regarding API structures, CLI patterns, and system architecture.

Visual & Interaction Excellence: A high bar for visual craft and precision, utilizing and contributing back to enterprise-grade design systems (IBM Carbon).

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.