Commercial HVAC Dispatcher

$30 - $40 per hour

Versa Mechanical

Baton Rouge, LA

Job Description
Job Description
Commercial HVAC Dispatcher
Versa Mechanical | Baton Rouge, LA
Our team is built around accountability, professionalism, and respect. We hold high standards, support one another, and take pride in delivering exceptional work for our customers. Be part of a company that appreciates you and rewards your work.
We are looking for an experienced Commercial HVAC Dispatcher to support our service technicians and customers.
Work Hours: Monday to Friday | 8:00am to 5:00pm
Pay: $30.00 to $40.00 per hour + performance-based bonuses
Benefits:
Medical, Dental & Vision Insurance
Company-Paid Life Insurance
Company-Paid Short-Term & Long-Term Disability
401(k) with Company Match
2 Weeks (80 hours) Paid Vacation that accrues with years of service
Paid Holidays
3 Paid Sick Days
Quarterly Team Events featuring BBQ, crawfish boils, and great food
What You Will Be Doing:
Answering incoming calls
Receiving service requests via incoming calls, emails and account managers
Dispatching commercial Service Technicians
Scheduling routine/ annual maintenance
Responsible for building small quotes for technicians
Close out calls with technicians after service calls - insure invoices are closed out properly and material are allocated correctly
Time allocated and time spent on jobs is correct on invoices and time card
Order parts as needed
Warranty registration
Daily work in ServiceTitian
What We Are Looking For:
Commercial HVAC Dispatching experience
Experience with ServiceTitian, Field Edge, in-house pro, or similar dispatching software
High attention to detail
Advanced customer service skills
Basic accounting or AR experience is ideal

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Vacancy posted 4 days ago

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