Operations Support Intern

Job Description

Operations Support Intern

Location: Wilmington

Hours: 8:00AM-5:00PM


Hybrid (3 days in office, 2 days remote)

If you want to contribute to a global success story, you'll fit right in at CSC. As the world's leading provider of business, legal, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ 8,000+ people around the globe.


We are currently hiring an Operations Support Intern to join our Rising Talent program where you will have an exciting opportunity to work within our dynamic, global Digital Brands Services (DBS) business unit. We provide training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service.


We're a company of helpful people teaming up to make a difference in global business and our local communities. We are passionate about service excellence, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®. What does that mean? Learn more about DBS by visiting cscdbs.com. While on that site, navigate to the Customer Tab or the Customer Testimonials section where you will learn about who our clients are and what they have to say about us!

This is an intern position with potential for full-time employment.


Some of the tasks you'll undertake in the role:

• Providing excellent customer service to the internal teams we support
• Managing shared team assignments, as well as owning individual assignments
• Opportunity to support multiple teams within the domains business
• Use critical thinking skills to research options and find solutions
• Research and analysis of domain name industry related information
• Partner with internal teams to execute on critical strategic domains projects
• Collaborate and contribute to process improvement projects in the domain sphere to increase team efficiency
• Build and maintain internal and external relationships
• Collaborate with your team daily through meetings and huddles to review and discuss relevant updates
• Manage daily workload to ensure protection and security of global internet brands

What technical skills, experience, and qualifications do you need?

• Detail oriented and persistent in seeing activities through to completion
• Strong computer skills and proficiency in Microsoft applications (Word, Excel, Outlook)
• Strong prioritization and time management skills, including working to deadlines
• Produce quality results on a consistent basis
• The ability to work independently and as part of a team
• Problem solving skills, with a focus on process improvement
• Desire to be an active participant in change
• Effectively utilize multiple order management platforms with speed and efficiency
• Ability to be tenacious in a fast-paced, ever-changing industry
• Ability to work within and across teams
• Strong written and verbal communication
• Interest in technology and agility at learning new products and features are a plus
• Flexible and adaptable; able to work in ambiguous situations

At CSC, we commit to the core values of service, teamwork, tenacity, agility and being genuine.


Why join us?

At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 115 years. CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• This is a PAID cohort based position and an opportunity to grow your communication and business skills for your career and your resume.
• CSC is a relaxed and fun work environment - we can wear jeans to work!
• CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006!
• We offer challenging work and career opportunities - we love when our interns become employees!

#LI-hybrid

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®


Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.


CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.


CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.


We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,


CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.


We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About the Team

At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.


CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.