Information Technology Specialist

Information Technology Specialist

If selected for this position, you will serve as the district Information Technology (IT) Specialist responsible for providing technical and analytical assistance involving three or more IT specialty areas which support the information management needs of the United States Attorney's Office (USAO). The USAO IT environment includes personal computers, routers, switches, bridges, a wide area network and litigation support operations. Major duties include:

• Maintaining district-wide responsibility for testing, quality assurance, configuration, installation, implementation, maintenance, and management of networked systems used for the transmission of information in data, voice, and/or video format.
• Planning and scheduling the installation of new or modified hardware, operating systems and applications software, working closely with customers to ensure seamless installation and minimize installation problems.
• Ensuring the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
• Planning, designing, developing, testing, implementing and managing internet, intranet, and extranet activities, including technical management of websites.
• Planning, creating and coordinating litigation support services (including trial preparation and presentation) in response to customer needs.
• Providing customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.

Responsibilities will increase and assignments will become more complex as your training and experience progress.