Retail Design Operations Manager, Creative Project Delivery

Retail Design Operations – Creative Project Manager

We are seeking an experienced Retail Design Operations / Creative Project Manager to lead end-to-end execution of global retail design initiatives. This role is responsible for managing complex, cross-functional workstreams that bring retail environments from concept through execution and store opening .

The ideal candidate is a highly organized creative operations leader with experience in retail design buildouts, store rollouts, and large-scale creative execution programs . You will partner closely with global marketing, creative design, and production teams to ensure delivery of high-quality retail experiences.

What You’ll Do

• Lead end-to-end management of retail store design and execution projects
• Drive all phases of delivery from concept, design development, production, and store opening
• Manage multiple cross-functional workstreams across creative, design, and operational teams
• Coordinate with internal stakeholders and external partners to ensure alignment and execution quality
• Track timelines, milestones, budgets, and deliverables across complex global projects
• Ensure creative intent is maintained through build and execution phases
• Support global rollouts and retail refresh initiatives across multiple markets

What We’re Looking For

• 5–10+ years of experience in creative operations, retail design management, or creative production
• Proven experience managing retail store design/build processes end-to-end
• Background as a creative producer or project manager in retail environments
• Strong understanding of design-to-build workflows and execution processes
• Experience driving multi-workstream, cross-functional projects at scale
• Strong communication and stakeholder management skills

Core Skills

• Retail design project and program management
• End-to-end execution of physical retail environments
• Cross-functional coordination (design, marketing, production, operations)
• Timeline, resource, and deliverable management
• Strong organizational and problem-solving skills
• Ability to maintain creative integrity through execution

Ideal Candidate

A highly organized, detail-oriented creative operations leader who thrives in complex environments and is skilled at translating creative vision into real-world retail execution . This person is equally comfortable working with designers, marketers, and production partners to deliver world-class retail experiences.

Nice to Have

• Experience supporting global retail rollouts or redesign programs
• Exposure to large consumer brand or sport/lifestyle retail environments
• Experience working with global, distributed creative teams
• Familiarity with premium or experiential retail environments

Key Attributes for Success

• Strong executor with creative sensibility
• Excellent communicator across creative and operational teams
• Highly structured and detail-driven
• Comfortable managing ambiguity and shifting priorities
• Strong ownership mindset with ability to drive projects forward

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Global leader in athletic footwear, apparel, and equipment. Our client focuses on innovation, performance, and marketing, partnering with top athletes and teams. The company emphasizes sustainability and digital advancements to enhance the sports experience.

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