HVAC Service Technician

Job Description

Job Description

Description

Shafer Heating & Cooling, LLC has been serving homeowners since 1985, and as we continue to grow, we're seeking full-time team members who act with integrity, bring a positive attitude, and deliver customer service that makes a difference. The HVAC Service Technician performs maintenance checks and services on residential HVAC systems, troubleshoots and diagnoses repair options, and runs safety and performance tests including carbon monoxide and natural gas leak checks. Daily work blends the technical side with strong customer service: collecting payments, maintaining truck inventory, and clearly communicating system status to homeowners. Hourly compensation with bonus incentive included.

Key Responsibilities

• Perform maintenance checks and services on residential HVAC systems
• Troubleshoot and diagnose issues with various residential systems
• Conduct safety and performance tests, including checks for carbon monoxide and natural gas leaks
• Deliver exceptional customer service throughout every service call
• Collect payments and provide accurate, detailed information to homeowners
• Communicate clearly with homeowners regarding system status after service is performed
• Maintain proper truck inventory levels

Skills, Knowledge & Expertise

• Valid driver's license and clean driving record required
• Must pass a background check and drug test as a condition of employment
• Residential HVAC maintenance
• Expert troubleshooting/diagnosis
• EPA and NATE certified/eligible
• Deliver exceptional customer service
• Truck inventory management

Benefits

• Health benefits including medical, dental, vision, and life insurance
• 401(k) retirement with company match
• On-site 24/7 access to company gym
• Weekly pay with incentives and bonuses
• Holiday pay, vacation pay, and paid time off
• Company vehicle, uniforms, and tools, all pro-grade
• Monthly Haircut Allowance
• Employee discount
• Paid training
• And so much more...