Assistant Director - Legal Specialization & Education

Job Description

Job Description

Assistant Director, Legal Specialization & Education #2139

Tallahassee | Programs

Minimum starting salary $54,519.76 with an excellent benefits package including employer paid pension contribution | Employees of The Florida Bar are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).

Summary function: Performs a variety of high level and administrative duties related to Legal Specialization and Education (LSE) departmental programs: CLER, BSCR, Course Accreditation and Board Certification. Manages workflow and supervises in the Certification Specialists day-to-day departmental operations. Additionally responsible for the development and management of statistical information.

Required minimum education: Bachelor's Degree (proof of degree required at interview).

Required minimum professional work experience: Four (4) years of professional office administrative experience, two (2) of which in a supervisory capacity.

Supervises the following positions:

Nine (9) Certification Specialists.

Essential Duties and Responsibilities:

Responsible for supervising personnel and the overall daily operations of the Board Certification program and assists LSE Director with oversight of CLER; BSCR; CLE Accreditation process in accordance with Rule 6-10 and 6-12 of the Rules Regulating The Florida Bar. Conducts ongoing needs assessment of the department; workload management. Communicates with Bar members, LSE staff and other departments in problem solving. Directs, develops and recommends personnel actions for certification staff including hiring, training, and appraisals; prioritizes and coordinates efficient workflow; oversight of certification training ; staff productivity and reference backup. Respond to inquiries, both orally and in writing, from Bar members, seminar sponsors and the public regarding certification. Draft detailed correspondence in reference to the Rules Regulating The Florida Bar and Board of Legal Specialization and Education (BLSE) Standing Policies. Oversees financial transactions, vouchers, expense reports, and pre-travel authorizations.

Provides guidance and direct supervision of the certification staff participating in the operations of confidential review and evaluation of certification applicants; application processing: testing/grading of examinations; peer review assessment; correspondence; implementation of new certification areas; promotional activities; committee service satisfaction; general guidance and interpretation regarding the rules and policies governing the departmental programs.

Oversight of the administration for the board certification examinations which includes developing and coordinating procedures; testing schedules; securing exam sites; on-site administration; fiscal responsibility for exam administration; ADA compliance for exams; remote laptop testing and software procedures and ExamSoft contracts; oversees development and production of exams; may travel to the March and May exams; proctors the board certification exams; oversees post-exam details including grading and exam reviews; provides and interprets rules and policies for exam challenges; oversees post- exam surveys; maintains strict confidentiality of the examination process. Ensures exams utilize proper formats and comply with Exam Drafting Handbook; oversees production and assembly of exam materials. Coordinate the administrative aspects of the laptop examinations: prepare and monitor registration information and setup; draft written and verbal instructions for laptop examinees; proctor the laptop exam rooms; provide technical support; coordinate setup and shutdown procedures; verify upload of answer files; print and disseminate answer files; coordinate training of staff proctoring laptop exams.

Oversees the management of statistical information and databases for the board certification program; verify completion and accuracy of charts, graphs, tables, logs and databases; maintain departmental H: (shared) drive; coordinate production of the department's procedures manual; perform liaison duties to the IT department; prepare vouchers, P.O.s, fund transfers, and expense reports; assist with budget planning and administration.

Prepare and maintain annual certification calendar; disseminate deadlines and reminders to certification specialists; draft and update forms, letters and memorandums for departmental use; maintain templates for certification logs; assist with planning and leading certification staff meetings; assist in the training of new specialists; conduct preliminary reviews of correspondence and reports prior to submission to the LSE Director and/or LSE; monitor certification inbox and disseminate information accordingly.

Assist with special projects, including certification communications plan, staff procedures database; website development, review of related state bar activities and procedures, and other duties as assigned.

Prepare and disseminate annual certification fee invoices; monitor intake of fees; prepare and disseminate late fees and final notices; coordinate special fee waiver requests to the Executive Director; provide revocation information to the BLSE; oversees certification lapse process.

Knowledge:

- Professional administrative procedures and practices

- Supervisory and management techniques

- Public relations techniques

- Adobe Acrobat

Skills:

- MS Word and MS Excel

- Database usage proficiency

- Professional office procedures and practices

- Staff management

- Preparation of reports

- Excellent interpersonal skills

Abilities:

- Communicate effectively and professionally, both orally and in writing

- Manage and maintain a high level of confidential information

- Supervise employees

- Travel to meetings and exams

- Train and motivate departmental staff

- Prioritize workflow of department including work schedules

- Coordinate multifaceted projects and monitor deadlines

- Analyze and apply rules, policies and procedures

- Compose complex written correspondence with accuracy and grammatical precision

- Attention to detail

- Maintain professional demeanor in demanding situations

- Assess potential problems

- Monitor budgetary concerns

- Utilize proper discretion and independent judgment

- Consistently provide an excellent service-oriented attitude

- Tactfully manage difficult situations

- Establish and maintain working relationships in a team based approach

- Think logically and effectively problem solve

- Learn the Rules Regulating The Florida Bar; Legal Specialization & Education Rules, policies and procedures

Please notify HR, in advance, if you need reasonable accommodations to participate in the employment process.

EOE. This organization participates in E-Verify. Position is open until filled. Exempt position.

This position is in an in-office position, located in Tallahassee, Florida and is not a remote position.