Customer Service / Call Center Representative

Customer Service / Call Center RepresentativeDARCARS Automotive Group is now hiring a Customer Service / Call Center Representative Seeking Bilingual(English/Spanish) Candidates Not remote eligibleWe're looking for Call Center Representative to be the vital link between our service department and our valued customers! Embark on an opportunity that leads to career growth!What We're Looking For:Excellent phone etiquette, and communication skillsA positive, patient, and active listenerExperience in a call center or customer service role (automotive experience is a plus!)Ability to multitask and stay organized in a fast-paced environmentBasic computer skillsWhat We Offer:Comprehensive Benefits Plan including 401kEmployee discounts on vehicle purchases, parts and service repairsA dynamic and supportive team and training environmentOpportunities for career growth within the companyWhat You'll Do:Answer high volume of incoming service calls promptly and professionallySchedule service appointments efficiently based on customer needsOutbound Service appointment confirmations, reminders and campaign callsProvide accurate information about services, pricing, wait times, and warrantiesAssist customers with inquiries and ensure seamless service experienceAlways maintain a friendly and professional demeanorApply today and drive your career forward!This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.