Palm Springs, CA Reservations Specialist Job

Palm Springs, CA Reservations Specialist Job

We are growing with tremendous opportunities! Join our team and provide luxury service to our guests and private jet travelers. Top Pay and Bonuses!Go Rentals is a highly specialized, elite car rental company, with an extraordinary emphasis on service... we are proud to be the only Forbes Travel Guide Brand Official Elite Car Rental Company in the world. Go Rentals is also the only company specializing in the private jet industry and fine hotels. We exist to deliver luxury experiences for our guests. We are searching for local, highly gifted, experienced, and dedicated Reservationist for our Sports & Entertainment division whose performance is exemplary and their standards for service exceeds everyday expectations!

Pay: $22.00/hour + monthly bonus

Work Location & Schedule: This is a full-time, 40-hour-per-week, on-site position in Palm Springs and is not eligible for remote or hybrid work. Overnight Schedule: 8:30 PM to 5:00 AM. We currently have two schedule options available: Sunday through Thursday and Tuesday through Saturday. This role requires the ability to work overnight hours, including weekends and holidays as needed to support our Sports & Entertainment operations.

Full-Time Employee Company Benefits:

• Employer Paid Monthly Contributions to Dental (L) and Vision for individual FT employees
• Medical - Discounted rates for individual employees
• $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
• Short- & Long-Term Disability Insurance (for those in states where it is not offered through the state (ie California, Hawaii, New Jersey, and New York) for individual employees
• Employee Assistance Program
• Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
• Identity Theft Assistance Services
• Travel Assistance
• Pharmacy Discount Programs through CVS, Prudent RX & Good RX
• Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services, and Hinge!
• 401(k) Retirement Program
• 2 Weeks accrued Vacation with cash out program after 1st year
• Generous Sick and Safe accrued time off program
• Paid Holidays (7)
• Paid Birthday off
• Cell Phone Pay of $40.00 a Month for hourly employees
• Employee Discounts for Auto Rentals (Friends & Family)
• Employee Wholesale Auto Purchase Program
• View email address on click.appcast.io Program Member Ship - thousands of discounts for just about everything!
• Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
• Access to a full library of hundreds of online professional career training, from sales to software and nearly everything in between

Responsibilities

Provide luxury service to our guests and private jet travelers

Skills & Qualifications

• 3-5 Years experience as a guest support specialist.
• Ability to work individually or within a team environment
• Ability to work a flexible schedule, including weekends, evenings, and holidays
• Valid, unrestricted Driver's License (as mandated by state and location)
• Proof of Auto Insurance/Insurability
• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
• Excellent problem resolution
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm