Senior Manager - Inbound Logistics Operations (Ontario, California)

This job is with lululemon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

Responsible for leading North American Inbound logistics Operations strategy and execution, ensuring cost efficiency, compliance, and operational excellence. The role focuses on optimizing transportation networks, managing carrier and supplier relationships, and driving supply chain resilience. Success in this position delivers reduced landed costs, improved delivery performance, and enhanced visibility across global operations.

core responsibilities

• Lead North America Inbound Destination Operations - Ensure operational excellence and achievement of service metrics across all inbound flows from NA Port of Arrival to DC/franchise partner Delivery
• Design and Implement Transportation Networks - Develop scalable, sustainable, and cost-effective destination transportation solutions.
• Drive Operational Strategy Execution - Collaborate with internal and external partners to reduce costs and improve service reliability.
• Build and maintain strong partnerships with carriers, freight forwarders, and other logistics service providers; leverage industry insights to drive innovation and performance.
• Manage Forecasting and Performance Reporting - Oversee inbound forecasting, KPI reporting, lead-time management, and operational visibility.
• Enhance Visibility and Predictability - Partner with stakeholders to improve transparency and predictability of inbound operations.
• Optimize Logistics Processes - Work closely with DCs, Trade, Category Management, Origin Operations, Merch Planning, and Finance to streamline processes and boost efficiency.
• Establish and Maintain SOPs - Ensure standard operating procedures are documented, implemented, and regularly reviewed.
• Develop and Inspire Team - Lead, educate, and hold the team accountable for performance and growth.

qualifications

• Bachelors or Masters degree in related field - Business, Supply Chain Mgmt, Logistics or similar
• 7-10 years of work experience in managing large scale logistics operations
• Proven People leader skills
• Business acumen with the ability to partner effectively with Global fulfilment & supply chain partners.
• Strong industry connections within the global logistics space
• Ability to self-generate meaningful Presentations
• Proficiency in analytics tools (e.g. Excel, PowerBI)
• Strong analytical skills and ability to navigate large amounts of data
• Demonstrates a drive]]>