Table Games Supervisor

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full Time – Guymon, OK, US 5 days ago – Requisition ID: 1451 Salary Range: $20.91 To $20.91 Annually Responsibilities Monitor all activity on the gaming floor. Supervise dealers and patrons, handle complaints and disburse chips or tokens to paying customers. Supervise all dealer games and ensure fair transactions and the integrity of all games. Resolve all game disputes efficiently according to binding floor calls. Develop required guidelines and provide training to staff to facilitate efficient usage of casino policies and procedures. Develop effective training programs and supervise the work of all dealers. Supervise efficient working of all gaming areas and manage opening and closing of all table games for dealers; perform regular inspection of all card decks. Maintain records of all losses and bet amounts; administer accuracy of payouts and analyze table games activity to resolve issues for guests and employees. Maintain all table games and prepare required reports to resolve customer inquiries and coordinate with various departments to maintain optimal services. Assist to transfer all transactions from cashiers to customers and administer all game shifts; prepare required paperwork. Participate in all staff meetings and resolve guest complaints within required timeframe. Observe gaming tables for proper etiquette. Handle service complaints. Record wagers and compile reports. Ensure that tribal, state, and federal regulations are adhered to during games and wagering. Survey tables for suspicious activity. Establish and maintain banks and table limits for each game. Move dealers from game to game. Hire, train, and terminate staff. Explain house rules to patrons and staff. Establish betting limits and game rules. Provide meal compensation for VIPs. Evaluate dealer performance. Open and close gaming tables depending on customer volume. Review collection reports and operational expenses. Perform all other duties as assigned. Minimum Qualifications Education: High School Diploma or GED. Must have a sound technical understanding of games, manuals, policies, and procedures. Demonstrated ability to coordinate or supervise work of others. Excellent customer interaction, analytical, critical thinking and problem‑solving skills. Ability to lead and coach. Well‑developed interpersonal skills. Professional appearance; team player. Enjoy entertaining and communicating with the public. Physical ability to stand and sit for long periods (2–4 hour intervals). Ability to respond to visual and aural cues. Manual dexterity to manipulate cards, dice, spinning wheels and operate a computer. Work flexible schedule including evenings, weekends, holidays and promotional events. Tolerate areas with second‑hand smoke, strong odors, dust, loud noises and bright lights. 3–5 years of experience in Table Games or Poker; 2–3 years of supervisory experience. Must pass a background check and obtain required license or permit. #J-18808-Ljbffr