Community Reinvestment Act Officer

Job ID: 97613515312Posted: 2026-08-01Location: Draper, Utah, United StatesSalary: $112,700 - $193,200/yearJob Area: Regulatory & ComplianceCompany: UnitedHealth GroupOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.The Optum Bank Community Reinvestment Act Officer will lead all aspects of the Optum Bank Community Reinvestment Act ("CRA") program according to regulatory requirements and the approved CRA Strategic Plan. This position will ensure that the Bank meets or exceeds its annual CRA goals in lending, investments, and services; manage documentation of Bank CRA efforts for qualifying activities to ensure regulatory requirements and expectations are met; and proactively engage community partners and agencies which promote CRA objectives to source CRA opportunities in fulfillment of Bank CRA objectives. This position will also interface and coordinate with other Optum and UHG entities to identify and document qualifying CRA-eligible activities undertaken by other entities within the UHG enterprise.This position follows a hybrid schedule with  four in-office days per week.Please note: this position is based out of the Draper, UT office.Primary Responsibilities:Lead execution and management of Bank CRA program according to CRA Strategic Plan objectives, Board directives, and regulatory requirementsBuild community partnerships and networks in advancement of Bank CRA objectives (loans, investments, and services)Provide subject matter expertise to internal Bank and UHG functions on CRA-qualifying activitiesManage and maintain appropriate documentation of CRA-qualified activities, and produce applicable reporting to appropriate stakeholders (Bank committees, Board of Directors, regulatory agencies and examiners, etc.)Conduct and maintain benchmarking of other CRA programs and activities of peer institutions, and document the Bank CRA Performance ContextEngage and liaise with appropriate regulatory agencies on CRA matters, keeping abreast of regulatory guidance and trends, and advocating on behalf of the Bank with regulators, industry consortia, and community partners on CRA mattersManage and maintain the Bank's CRA Strategic Plan, including soliciting community input; preparing new plans for submission and regulatory approval; managing the regulatory approval process, etc.Source and execute CRA-qualified service opportunities for Bank personnel at various levels (front-line staff; consulting/expertise for CRA-qualified agencies; Board opportunities on CRA-qualified agencies, etc.)Provide CRA-qualified Board service to CRA-qualified agency(ies) in fulfillment of CRA objectivesRespond to community, regulator, and other stakeholder input on the Bank's CRA program and effortsManage all aspects of CRA examinations by relevant regulatory authoritiesManage annual CRA data reportingManage the Bank CRA donation budget, and source and direct CRA donation opportunities through applicable BankYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:6+ years of experience working in a bank or other regulated financial institution4+ years of experience working in a CRA programFunctional knowledge in meeting regulatory expectations for CRA, particularly focused on institutions operating under a CRA Strategic Plan or programs with a primary focus on Community DevelopmentWillingness and ability to travel up to 25%Ability and willingness to work in Draper, UT office Preferred Qualifications:Bachelor's degree in Finance, Business, Project Management, or related field2+ years leading a large bank CRA programRegulatory experience in Community Reinvestment Act examinationsExperience leading or engaging with CRA-qualified community development agencies with a healthcare focusProven credit underwriting and/or investment analysis experience analyzing CRA-qualified credit opportunitiesProven ability to network, build, and advance community networks and coalitions to achieve CRA objectives Assertive self-starter, with solid verbal and written communication skillsProven ability to analyze, manage and resolve complex issues with attention to detailProven ability to analyze and interpret governmental regulations, regulatory guidance, and manuals, and implement appropriate policies and procedures to ensure complianceProven excellent people-management, project management, and interpersonal skills, including the ability to work well both individually and in a team (in person and virtual) environment across all organizational levelsProven ability to appropriately prioritize time, manage multiple tasks and work effectively under tight deadlinesProven ability to work independentlyDemonstrate high integrity and excellent judgmentPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. #OptumInsightPJAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.