Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2014 and continues to grow as we look to expand our team. Before becoming a State Farm agent, I spent 10 years as a professional umpire and later worked with several insurance agents, gaining valuable experience before starting my own agency.

I’m a graduate of Kansas State University and a proud parent of five daughters and grandparent to six. Family is a big part of my life, and that carries into how I build and support our team. We stay involved in the community by supporting local causes and donating to golf tournaments and events around town.

For our team, we offer PTO, holiday pay, health benefits, a Simple IRA, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is supportive, team-oriented, and built on trust. I’m not a micromanager—I believe in giving people ownership of their role while supporting each other along the way. We’re looking for someone who is self-motivated, results-driven, and a true team player who wants to grow and succeed with us.

ROLE DESCRIPTION:
Chris Taylor - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.