Medical Assistant, Certified - Interventional Pain Management

Certified Medical Assistant Full Time

Perform patient care under the direction of the physician or Advanced Practice Provider (APP) in an ambulatory setting.

Essential Functions

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interviews and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provide scheduling information for specialty testing and/or specialty physician consultation.
• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
• Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
• Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients in their assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
• Practices efficient use of supplies.
• Assists the business office as needed with reception, scheduling, and discharge of patients.

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.