Lead Controls & Reliability Service Engineer

Job Description

Job Description

Make manufacturing run better—every visit, every fix, every improvement

In this leadership-leaning field role, you’ll be the force that restores uptime, advances preventative strategies, and mentors others—while tackling the toughest control-system and electro-mechanical problems on the floor.

The impact you’ll have

• Diagnose issues by observing machines in operation; disassemble to access and remove defective parts; inspect components; adjust functional parts and control instruments; repair or replace; validate with electrical and mechanical tests; recondition and repair machine tools.
• Elevate reliability by sourcing parts and supplies, evaluating alternatives for superior cost and performance, and packaging retrofits, upgrades, or alternate functions.
• Establish the standard: independently perform maintenance to industry norms and author maintenance standards and instructions for altered or new equipment.
• Advise customer teams on maintenance optimization, reliability approaches, and PM processes.
• Perform precision machining (lathe, drill press, grinder, and more) and welding to fabricate or repair components.
• Resolve the hardest problems by altering, troubleshooting, and analyzing complex control systems—software, hardware, and configuration included.
• Harness advanced maintenance technologies to collect performance data, detect trends, and drive recommendations.
• Capture knowledge: complete service reports and system entries, write clear narratives of findings and performance data, and compile technical manuals plus operating/maintenance procedures for equipment upgrades and automation integrations.
• Grow others: mentor lower-level technicians, provide leadership within project teams, deliver on-the-job training, and lead technical development programs for coworkers and customers.
• Work safely and professionally: follow all safety policies, rules, regulations, instructions, and guidelines; practice situational awareness and address unsafe behaviors/conditions ; align with customer contractor codes of conduct and housekeeping standards.

Your background

• High school diploma or GED.
• Associate degree (technical focus) with 12+ years of related industry experience, or 15+ years of industry experience.
• End-to-end understanding of electrical, mechanical, fluid power, and control systems; proven ability to analyze, design alternatives, and execute repairs.
• Hands-on with basic and specialized tools, plus relevant programming software.
• Comfort with extensive travel across local, national, and international sites.

Bonus experience

• Condition-based maintenance, precision mechanical alignment, process equipment upkeep, and automation integration.
• Significant PLC expertise, field device troubleshooting, electrical drives and motors, and motion control systems.

Core strengths

• Communications
• Customer Focus
• Personal Discipline
• Safety

Where and how you’ll work

• Physical demands include regular standing, walking, fine manual work, reaching, climbing via ladders or lifts, balancing, stooping, kneeling, crouching, or crawling in confined spaces, and communicating effectively.
• Occasional sitting and lifting/moving items exceeding 50 pounds.
• Regular use of close and color vision.
• Occasional exposure to outdoor weather and electrical shock risk.
• Factory environments are typically very loud, with potential exposure to hazardous materials and greasy or slippery floors.

Technical proficiencies

• Mechanical troubleshooting
• 120/208/240/480 VAC systems
• Electrical troubleshooting
• Electrical repair
• High-voltage systems
• Industrial electrical experience
• Machine safety inspections