Commercial Door Systems Field Technician

Job Description

Job Description

Day in the Life at Vortex Doors

Location: North Denver, CO — Denver, CO

Sunrise finds you loading a well-stocked service vehicle at our Denver branch. Your first stop is a retail storefront needing a new closer and access control integration. By mid-morning, you are troubleshooting a stubborn rolling steel door with a broken spring. After lunch, you fine-tune a set of hollow metal doors to meet fire and building codes. Every visit ends the same way: a safe, smoothly operating door, a clear explanation of what you did, and accurate documentation of parts and labor.

About the Role

Vortex Doors, a customer-focused leader in commercial and industrial door service, is hiring Service Technicians. Whether you bring prior door experience or are new to the trade, you will install, service, and maintain a wide range of commercial doors and hardware with a focus on safety, precision, and top-tier customer care.

What You Will Do

• Install and repair commercial door systems using the right tools and methods.
• Diagnose and fix issues such as damaged springs, hinges, locks, and electrical components.
• Set up and adjust hardware including locks, handles, closers, and access control devices.
• Verify every job meets applicable safety requirements and building codes.
• Deliver clear, courteous customer service; explain findings and offer cost-effective solutions.
• Record work performed, parts used, and site notes with accuracy.
• Troubleshoot methodically to resolve technical problems efficiently.
• Perform final quality checks to ensure work meets company standards.

Training, Culture, and Growth

• Industry-best training across commercial/retail door openings, hardware, and storefront glazing.
• Hands-on instruction for manual doors and dock equipment used in industrial settings.
• Hollow metal doors, frames, and hardware training to build craftsmanship.
• A strong safety culture, positive team environment, and recognition programs.
• Comprehensive health benefits, 401(k) match, 8 paid company holidays, and PTO.
• Company-provided uniforms and an annual boot allowance.
• Clear pathways for advancement and additional ongoing training.

Work Schedule

• Full-time within business hours of 7:00 AM to 5:30 PM, Monday through Friday, with potential overtime and on-call assignments.

What You Bring

• High school diploma or equivalent.
• Two or more years in commercial door service is a plus (not required).
• Familiarity with various door makes, models, and hardware is a plus.
• Skilled with hand and power tools; proficient operating power tools.
• Strong problem-solving and troubleshooting abilities.
• Comfort with fractions and precise tape measure readings for accurate layouts and installs.
• Clear communication and a customer-first approach.
• Attention to detail and pride in quality work.
• Knowledge of safety regulations and consistent use of safe work practices.
• Valid driver’s license with a clean driving record.
• Ability to lift up to 50 pounds; regularly bend, lift, and work on knees; climb ladders up to 20 feet.
• Additional ongoing training provided.

You Should Be Proficient In

• Mechanical troubleshooting
• Door installation