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Universal Banker

St. Landry Bank and Trust Company

Lafayette, LA
Universal Banker

A Universal Banker helps customers of the bank by providing a wide range of services that go beyond traditional teller duties. Responsible for identifying customer needs, recommending products, opening accounts, and delivering a personalized banking experience while supporting branch operations with routine financial transactions.

Universal Bankers must be knowledgeable about a range of bank operations and be able to answer any questions a customer has. Other duties and responsibilities may include:

  • Handle deposits, withdrawals, account inquiries, applications, and other routine banking transactions efficiently and accurately.
  • Open, update, and maintain customers' accounts, ensuring compliance with legal and regulatory requirements.
  • Advise customers on banking products and services, cross-sell products to enhance customer engagement and branch growth.
  • Address customer inquiries, complaints, and concerns promptly while maintaining high service standards.
  • Assist with branch operations, including cash drawer management, vault balancing, ATM servicing, and compliance with internal policies and regulatory requirements.
  • Review checks, verify endorsements, and ensure the legality and accuracy of financial documents.
  • Keeping a clean, organized work area and a professional appearance.
  • Keeping customers' personal information confidential.
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Vacancy posted 2 days ago
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