Assistant Store Manager

Join to apply for the Assistant Store Manager role at O'Reilly Auto Parts . Seniority level: Mid‑Senior | Employment type: Full‑time | Location: Fountain Valley, CA. Compensation: $16.50 - $24.50 per hour, plus potential performance primes and other benefits. Bilingual candidates encouraged to apply. Responsibilities Lead store team members in delivering excellent customer service to retail and professional customers. Supervise customer service programs in the retail showroom (e.g., Related Sales, Hi5, Rock the Call). Ensure adequate staffing of the retail sales counter, especially during peak hours. Assist the Store Manager with goal setting, coaching, and training of team members. Participate in hiring activities, including interviews, evaluations, and selection of qualified team members. Answer customer telephone lines according to company policy. Process online, hub, and store-to-store orders and coordinate customer shipment notifications. Maintain electronic purchase order ledger for special and outside orders. Handle returns, exchanges, refunds, and correct merchandise staging. Invoice merchandise, ensuring core charges and warranties are applied before the product leaves the store. Communicate Zipline messages and coordinate image‑maker and merchandising tasks. Enforce company policies and attendance/clock‑in requirements. Perform opening and closing procedures, secure money and deposits, lock and secure building, and manage security alarms. Assist in maintaining store building, parking lot, exterior signage, lighting, hardware, in‑store equipment, and delivery vehicles. Complete all other duties as assigned. Qualifications Sales Specialist Training. Assistant Manager Certification. RSS Certification. Desired: Certified Parts Professional Certification. Desired: ASE Certification. Fluency in Spanish (highly desired). Benefits Competitive wages & paid time off. Stock purchase plan & 401(k) with employer contributions starting day one. Medical, dental & vision insurance with optional flexible spending account. Team member health and wellbeing programs. Tuition educational assistance programs. Opportunities for career growth. O'Reilly Auto Parts is an equal‑opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry, sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, disability, or any other protected status as defined by law. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require accommodation during the application or employment process, please email View email address on click.appcast.io or call (800) 471‑7431 option 1. #J-18808-Ljbffr