Software Architect

Software Architect

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Architect within PNC's Lending organization, you will be based in Birmingham AL, Pittsburgh PA, or Dallas TX. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Key Responsibilities

Architecture & Solution Design

• Lead solution design and architecture reviews for software development initiatives
• Perform upfront analysis and architecture-focused design activities
• Translate architectural direction into detailed designs for delivery teams
• Ensure solutions align with enterprise architecture standards and governance requirements

Analysis & Planning

• Partner with business and technology stakeholders to define solution scope
• Identify requirements, assumptions, dependencies, and constraints
• Support architecture governance and review processes
• Create and maintain required architecture artifacts and documentation

Integration & System Design

• Design and evaluate system interactions and data flows
• Define integration approaches across applications and services
• Assess API, file-based, and event-driven integration patterns
• Consider both customer-facing and employee-facing channel impacts

Required Technical Skills (3-5+ Years Experience)

Requirements Analysis & Solution Scoping

• Translate business goals into functional and non-functional requirements
• Define solution boundaries, assumptions, and scope

Solution Design & Governance

• Produce designs aligned with architecture principles, standards, and target-state vision
• Prepare solutions for architecture council reviews and compliance assessments

Architecture Documentation

• Create and maintain architecture deliverables using approved templates and standards
• Ensure artifacts are complete and review-ready

Process & Workflow Modeling

• Model business and system workflows
• Identify handoffs, failure points, and optimization opportunities

System Interaction & Integration Design

• Understand application interactions and data flows
• Design conceptual integrations across platforms and services

Integration Architecture

• Knowledge of:
• APIs
• File-based integrations
• Event-driven architectures
• Streaming solutions
• Ability to document interface requirements and constraints

Omni-Channel Experience Awareness

• Design with both customer and employee experiences in mind
• Consider branch, care center, and digital channel impacts

Architecture Tool Proficiency

• Jira: Intake management, Kanban tracking, action item management
• Confluence: Documentation, architecture boilerplates, job aids
• Diagramming Tools: Gliffy or equivalent solution modeling tools

Preferred / Nice-to-Have Skills

Cloud & Modernization

• Basic cloud architecture awareness
• Cloud migration and modernization concepts

Architecture Patterns

• Conceptual understanding of:
• Microservices
• Containers
• Streaming/event-driven platforms

Data Architecture

• Master data management concepts
• Data flow analysis
• Shared services and API integration patterns
• Batch processing approaches

Vendor Assessment

• Support vendor evaluations and selection processes
• Assess integration approaches, constraints, and overall solution fit
• Participate in RFP-related architecture reviews

Desired Soft Skills

Communication

• Strong written communication skills
• Ability to create clear architecture documentation and decision records
• Comfortable communicating with both technical and non-technical audiences

Collaboration

• Partner effectively with:
• Product teams
• Engineering teams
• Security partners
• Enterprise architecture peers

Facilitation

• Participate in architecture reviews and governance sessions
• Document action items and drive them to completion

Problem Solving

• Break down complex and ambiguous problems
• Develop structured recommendations with associated risks and tradeoffs

Organization

• Manage intake requests, statuses, and action items
• Ensure follow-through on commitments

Adaptability

• Incorporate feedback into architecture artifacts
• Operate effectively in a collaborative, consensus-driven environment

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Technical Knowledge

Competencies

Analytical Thinking, Application Development Tools, Industry Knowledge, IT Architecture, Platform Architecture, Products and Services, Service Oriented Architecture Technologies, Software Process Improvement (SPI)

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off,