Shift Lead (North Andover)

Job Description

Job Description

SoBol North Andover is currently seeking shift leads to join our team. SoBol provides the community with delicious acai bowls and fruit smoothies in a fun, upbeat café with a beachy vibe. At SoBol, shift leads will oversee the café's efficient operations, ensure required tasks are completed, and make sure restaurant patrons have a great experience. Weekend availability is required.  Strong work ethic and positive mindset are a must! 

Typical job responsibilities include, but are not limited to:

• Trains staff, facilitates breaks, and monitors staffing levels
• Oversees stock levels
• Ensures the neatness, cleanliness, and orderliness of the facility
• Handles customer inquiries
• Greet customers
• Solve or escalate customer, employee, and operational issues
• Ensures compliance with established food standards, food quality, preparation, and company policies and operating procedures, including following company procedures and checklists
• Delegate and get things done promptly
• Other tasks as assigned

Qualifications

• Experience in food service
• Excellent customer service
• Flexibility
• Great interpersonal skills
• Great communication skills
• Great problem-solving skills
• Strong leadership skills
• ServSafe Food Handler's License preferred
• Can provide own transportation (required)
• Availability must include Friday, Saturday, and Sunday.  
• Positive mindset and strong work ethic
• Must be 18 or older

Why work with us?

• Fun and upbeat working environment
• Free meal when working and a generous employee discount
• flexible schedule
  
• 10-20 hours per week

Compensation commensurate with experience.