Service Sales Representative

Responsibilities Interface with customers, field technicians as well as other departments and management level associates. Focus on customer service. Grow local services business by developing new account opportunities. Maintain existing relationships with customers within the territory. Maintain open communication with customers regarding work schedule and expectations. Meet monthly and quarterly service sales quota (on contract sales and repair sales). Understand the company’s quoting and CRM process and systems. Submit forecasts and reports in a timely manner. Strong communication, time management, negotiation and follow-up skills. Call on local end users continually (in-person visits). Maintain relationships with major customers and foster new prospects. Provide customers with all requested service reports. Understanding of AAADM Certification. Knowledge of door hardware/electric door hardware. Involved in customer complaints and resolution process. Knowledge of competitions pricing, strengths, and weaknesses. Join and maintain professional associations to enhance selling opportunities. Requirements Marketing or business degree preferred. 2-3 years’ experience in a business development/sales environment. Must demonstrate a high level of organization Ability to work well within a group in a team environment. Self-motivating, problem-solving, capable of managing multiple projects. Professional appearance. Positive attitude. Grace under pressure. Accuracy and attention to detail. Sharp analytical skills. Positive attitude. Exceptional organization skills. Ability to take direction well. Excellent verbal communication skills. High-energy, results-oriented approach. Reliable and disciplined. Excellent follow-up skills. Working knowledge of MS Office Products. Familiarity with CRM systems. #J-18808-Ljbffr