Field Engineer 4

Netpace

Job Title

PC / Printer Field Technician

Job Description

Respond to technical service requests in the area to install and service Dell PCs, Lexmark printers and PC peripherals and/or electronic equipment. Takes service calls and performs incident specific activities such as replaceable unit swapping, image loading, and unit testing as directed by Help Desk, Service Desk or script. May perform routine installs, moves, adds and changes as part of a directed team, including: Whole unit replacement Printer repairs Load software with a script Performs scripted image loading, unit diagnostics and replaceable unit swapping Simple troubleshooting by running basic diagnostics and performs basic module replacement on PCs, servers and peripherals Performs preventative maintenance activities on certain products as directed Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout

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Vacancy posted 4 days ago

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