FOOD & BEVERAGE SUPERVISOR

Food and Beverage Supervisor

Archer Hotel Burlington, an industrial-chic boutique hotel in the booming Boston suburb of Burlington at the 3rd Ave town center, welcomes with 1 47 luxe guest rooms and suites, the buzzy first-floor AKB hotel bar, an indoor pool and more than 9,700 sq. ft. of indoor and outdoor meeting and event space.

The AAA Four Diamond, TripAdvisor-favorite hotel is part of the award-winning Archer Hotel collection chock-full of thoughtful touches and local discoveries, and consistently ranking at the top of trusted review sites.

The hotel is near the I-95/Northwest Expressway junction just off the Middlesex Turnpike with free employee parking at the hotel.

Pay Range: $25.00/hr - 27.00/hr

Schedule: 3pm-12am

Job Overview

The Food and Beverage (F&B) Supervisor is responsible for providing excellent service and high-quality food and beverage products to guests in a safe and cost-effective manner. They are responsible for the sanitation and cleanliness of the kitchen and food preparation areas. The F&B Supervisor ensures safe food handling and service practices and works closely with the sales staff to service meeting room, catering and banquet needs. In addition, this person assists the F&B Director and General Manager in training and supervising other employees.

Your Day-to-Day

• Supervise daily food outlet operations to ensure the successful execution of all standards and completion of daily tasks and assignments.
• Greet customers with a smile and pleasant demeanor.
• Ensure that all personnel and systems function efficiently so that guests' expectations are surpassed.
• Assist in the onboarding and training of team members.
• Promote excellent guest service and handle guest concerns in a prompt and professional manner.
• Ensure that outlets are sanitized, cleaned, stocked and set up correctly at the start of and throughout the shift while adhering to sanitation, safety and alcohol beverage control policies.
• Provide coaching, encouragement and recognition to team members regularly.
• Understand and participate in scheduling of staff, execution of labor management and forecasting.
• Manage and monitor product quality and service and address issues accordingly.
• Assist in monitoring inventory and inventory controls.
• Perform and attend daily stand-up meetings.
• Participate in the recruitment process.
• Maintain regular attendance in compliance with LodgeWorks standards.
• Assist in any other task and duties as requested by management.

Who You Are

• A team player with a heart for hospitality.
• Entrepreneurial at heart and innovative in mind.
• A long-term thinker.
• Customer-focused, with guests, clients and employees at the forefront of your thinking.
• Nimble and able to adapt to change quickly.
• Committed to sharing and togetherness and value the family mindset of our organization.
• Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
• An excellent communicator.
• Naturally curious and value listening to solve problems.
• Comfortable following directions, guidelines and work objectives.
• Capable of exerting up to 60 pounds of force occasionally.
• Capable of standing for an entire or shift or for an extended amount of time.
• Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
• A plus: Practiced, with six months' related experience in hospitality or a service industry.
• A must: Eager to be part of a great work culture and team.

Benefits

We are proud to offer competitive wages and the following benefits for full-time employees:

• PTO
• Hotel and restaurant discounts available at select LodgeWorks properties
• Health, vision and dental benefits
• 401(k) plans with matching contributions
• Paid holidays
• Short-term and long-term disability (company sponsored)
• Referral bonuses
• Flexible spending accounts

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.