Assistant Director of Intake

Overview Riverview Behavioral Health is seeking an Assistant Director of Admissions!SeekingMaster’s Degree in Human Services Field or RN nursing license required.Two or more years’ experience in healthcare-related admissions preferred.Why JoinCompetitive compensation with industry leading annual performance-based bonus opportunityComprehensive benefits including medical, dental, and vision insurance401(k) with company match to support your financial futureStock-based awards, giving you a stake in Acadia’s successGenerous paid time off for vacation, sick days, and holidaysProfessional development & leadership training to sharpen your skillsCareer mobility within Acadia’s nationwide network of 250+ facilitiesThe Assistant Admissions Director is an integral part of the leadership to the Admissions Department and cultivates the function of the department as an integrated team. In addition, the Assistant Director will conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.Riverview Behavioral Health Hospital is located near the four-state border area of Arkansas, Texas, Louisiana, and Oklahoma, Riverview Behavioral Health is a respected provider of personalized inpatient care for children, adolescents, adults, and seniors of all genders. Our center in Texarkana, Arkansas, offers acute inpatient services for people who are struggling with anxiety disorders, depressive disorders, posttraumatic stress disorder (PTSD), other mental health concerns, and co-occurring substance use disorders. At Riverview Behavioral Health, multidisciplinary teams of compassionate professionals deliver superior care and comprehensive support within a safe and welcoming environment, with the goal of providing crisis resolution assistance, helping patients develop essential social skills, promoting positive self-awareness, and empowering them to make sustained progress toward improved health. Behavioral Health is currently seeking a dynamic and compassionate Assistant Director of Admissions to join our team and direct the facility admissions activities by driving the admissions process, developing, implementing and maintaining revenue-generating strategies.. Responsibilities ESSENTIAL FUNCTIONS:Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.Perform follow-up communication functions and generate recommendations for organizational leadership.Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.Serve as a clinical liaison with referral sources.Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.Ensure that the department is up to date on and compliant with new laws and regulations.Train and supervise staff.For assigned shift will plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department.Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet that needs in the most appropriate manner.Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.Participate in staff training by serving as a preceptor for new admission team employees.Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.OTHER FUNCTIONS: Perform other functions and tasks as assigned. Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:Bachelor’s degree in a social services field is required.Master’s degree in a social services field or RN preferred. Two or more years’ experience in a healthcare admissions role is preferred.LICENSES/DESIGNATIONS/CERTIFICATIONS: May require licensure by the state for this position.CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).First aid may be required based on state or facility.ADDITIONAL REGULATORY REQUIREMENTS:While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.AHMKT#LI-SW1Job SummaryJob ID: 2026-108891Category: AdmissionsLocation : Name: Riverview Behavioral Health