OPS INVESTIGATION SPECIALIST II - 64801125

Requisition No: 881659

Agency: Department of Health

Working Title: OPS INVESTIGATION SPECIALIST II - 64801125

Pay Plan: Temp

Position Number: 64801125

Salary: $20.00 Hourly

Posting Closing Date: 08/21/2026

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Department of Health

Division of Medical Quality Assurance

Bureau of Enforcement

Investigative Services Unit – Orlando Field Office

Open Competitive Opportunity

Your Specific Responsibilities:

This is work examining, evaluating, inspecting, monitoring and/or investigating eligibility and/or conformity with laws and regulations governing legal compliance of licenses, licensees, permits, and permit holders, examining various business entities and financial records, and other compliance and enforcement activities not classified elsewhere.

• Complete assigned routine, new opening, change of location, apprentice and closing inspections of healthcare facilities and/or establishments.
• Investigate possible criminal violations of applicable laws and/or the alleged violations in health care facilities.
• Demonstrate good public relations with licensees, the general public, local authorities, and other state agencies through personal contact and communication.
• Coordinate with Investigators for the Department of Health alleged violations through inspections, investigations, and audits relating to Florida Statutes and appropriate Board Administrative Rules governed by the Department of Health. Investigations may include interviewing witnesses and obtaining pertinent information related to determination of compliance with State inspection requirements.
• Evaluate relevant eligibility information. Determine eligibility or liability and approves or disallows application or license.
• Visit establishments to determine that valid licenses and permits are displayed and that licensing standards are being upheld.
• Conduct inspections/investigations of agencies and individuals performing regulated activities for compliance with applicable laws and regulations.
• Warn violators of infractions or penalties.
• Assist attorneys in the prosecution of cases.
• Coordinate and promote regulatory/consumer services research and education.
• Confer with officials, technical, or professional specialists and interview individuals to obtain information or clarify facts.
• Prepare reports of activities, evaluations, recommendations, and decisions.
• Maintain and provide information and documents and responds to questions from individuals or groups concerning permits, regulations, or disciplinary actions.
• Interpret laws, administrative orders and governmental regulations, or provisions related to regulation for individuals and/or employers.
• Perform other duties as required.

Required Knowledge, Skills, and Abilities:

Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of computer data bases; knowledge and use of the compliance management system and licensing system used by the Agency; knowledge of laws, legal codes, court procedures and government rules & regulations; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work related documents; communicating effectively with others in writing; talking to others to effectively convey information; ability to establish and maintain effective working relationships with others; ability to plan, organize and prioritize work assignments; ability to work independently; investigating and researching; knowing how to find information and identifying essential information; finding ways to structure or classify multiple pieces of information; inspecting and evaluating the quality of products; using logic and analysis to identify the strengths and weaknesses of different approaches; ability to maintain a high degree of accuracy and close attention to detail; ability to maintain strict confidentiality. Incumbent must be able to drive a state-owned vehicle for more than two hours and greater than 100 miles per day, and to navigate the roadways and find street addresses using road maps or internet street search programs to perform inspections at healthcare- related business establishments and facilities.

Minimum Qualifications:

• Two (2) years of professional experience from one or more of the following fields: investigative, law enforcement, working in the juvenile or adult criminal justice system, regulatory inspections, regulatory compliance, resource protection, affirmative action, equal employment opportunity, regulatory work as a paraprofessional or higher, claims adjusting, auditing, financial examining, land appraisal work, land use planning or consulting, land acquisitions, social work, human relations, personnel, working as a licensed healthcare professional regulated by the Division of Medical Quality Assurance.
• Must be willing to physically in the office to perform duties and responsibilities of this position.

Preferred Qualifications:

• High School Diploma or equivalent;
• Bachelor’s degree from an accredited college or university in a related field of study can substitute for preferred experience.

Additional Requirements:

• Must have a valid driver's license, satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit are requirements for employment.

Where You Will Work:

Office location – Orlando, FL

Main counties covered by office – Brevard, Orange, Osceola, and Seminole.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on aiapply.co). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on aiapply.co). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.