Lead Medical Assistant

About Us Join our thriving team at Medi-Weightloss where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented and experienced Lead Medical Assistant with front office expertise to enhance our team. Why Join Us Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care. Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development. Competitive Compensation: Enjoy a competitive salary and benefits package. Primary Responsibilities The ideal candidate will play a pivotal role with primary responsibilities that include patient vitals, EKG, phlebotomy, and front office duties. We value team players with clinical skills and experience in insurance and VOB. Exercise knowledge a plus. Administrative Duties Utilize a multi-line phone system to answer and appropriately route all incoming calls. Conduct follow-up calls to discuss patient progress and address concerns. Refer non-routine, sensitive, or complex requests to the appropriate staff member. Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards. Assist with monitoring daily inventory levels of clinical and office supplies. Perform daily scanning and uploading of documents in patient files. Train additional staff on daily procedures when requested by the office manager and/or physician. Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success. Clinical Duties (varied based on credentials) Obtain patient vitals, EKG, and perform phlebotomy. Administer IM injections. Prepare laboratory order forms and obtain patient laboratory results. Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals. Document patient progress notes in the patient chart and/or EMR. Conduct follow-up calls to patients to discuss progress and address concerns. Perform other clinical duties as required. Requirements Medical Assistant certification. Front office experience, including insurance and VOB knowledge (2+ years preferred). Clinical experience (2+ years preferred). Prior experience and training in exercise (a plus). Strong communication and interpersonal skills. Spanish (a plus). Salary Based on experience. Benefits Competitive Salary Package. 401k Matching. PTO. No on-call requirements and flexible hours. Great work-life balance. Employee discounts on products, supplements & injections. #J-18808-Ljbffr