Senior Manager, Software Support & Customer Experience
Versatrans Division Tyler Tech
Tyler Technologies is seeking a Sr. Manager - Software Support to lead a high-performing support organization while focusing on an exceptional client experience. You will ensure easy access to timely support and work to reduce case volume through proactive strategies. This role requires a Bachelor's degree and 5+ years of leadership experience in software support, as well as a strong customer-centric mindset. The position is located in Latham, New York with travel up to 25%. #J-18808-Ljbffr Tyler Technologies
$93.39k - $122.88k
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