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Senior Manager, Software Support & Customer Experience

Versatrans Division Tyler Tech

Tyler Technologies is seeking a Sr. Manager - Software Support to lead a high-performing support organization while focusing on an exceptional client experience. You will ensure easy access to timely support and work to reduce case volume through proactive strategies. This role requires a Bachelor's degree and 5+ years of leadership experience in software support, as well as a strong customer-centric mindset. The position is located in Latham, New York with travel up to 25%. #J-18808-Ljbffr Tyler Technologies

Vacancy posted 3 days ago
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