Aftermarket Spare Parts Coordinator

Spare Parts Sales Coordinator

Location: Wixom, MI

Schedule: 100% onsite - 5 days/week

Type: Contract with potential for hire

Pay Rate: $25-$27/hour

Equipment: Laptop provided

About the Role

The Sales Coordinator supports Kawasaki Robotics' Aftermarket Spare Parts team by managing order intake, coordinating customer requests, and ensuring a smooth sales-to-fulfillment process. This role is ideal for an organized, customer-focused professional who enjoys supporting a sales team, working with systems like SAP, and keeping operations running efficiently in a fast-paced environment.

Key Responsibilities

• Serve as a primary point of contact for customers via phone and email.
• Coordinate spare parts orders, including PO entry, order changes, and acknowledgements.
• Communicate lead times, shipping details, and order status.
• Support the sales team with order processing, inventory coordination, and purchasing support.
• Identify opportunities to upsell parts and services.
• Maintain accurate records in SAP
• Assist with improving processes and customer experience.

Qualifications

• High school diploma or GED required; Associate's degree preferred.
• Experience in sales coordination, inside sales, or order management preferred
• Strong proficiency in Microsoft Office, especially Excel
• Recent SAP experience preferred

Why This Role?

• Exposure to robotics and automation
• Opportunity to grow into a long-term role

How to Apply for This Job:

To apply for this position, please follow these steps: Apply for this job with your current resume. We'll get back to you the same day with some feedback on your application. Next you'll be invited to an online screening conversation so we can go over the job requirements together and you can ask questions. After this stage we'll give you more feedback on your application and select the candidates to move forward in the process. Typically steps 1 to 4 takes less than 24 hours.

EOE (including Disability/Veterans)