Program Admin & Academic Advisor

Position Summary:

The Program Administrator & Academic Advisor provides academic advising, program coordination, onboarding support, and student progress monitoring for students in the MBA Accounting and ERP & Analytics and MS BAT programs. This position supports students from admission through graduation by helping them understand program requirements, course sequencing, academic policies, registration, and degree progress.

Minimum Qualification:

• Bachelor's degree required
• Strong written, verbal, and interpersonal communication skills
• Ability to review academic records, transcripts, and degree requirements
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Ability to handle confidential student information with discretion and professionalism
• Computer proficiency in Microsoft Office and Google Workspace

Preferred Qualification:

• Master's degree preferred
• Experience in academic advising, student services, higher education administration, program coordination, or a related field
• Experience with CAMS, Canvas, or other educational systems
• Ability to work effectively with a diverse student population

Job Responsibilities:

• Advise students on program requirements, course sequencing, registration, academic policies, and timely degree completion
• Review transcripts, prior coursework, degrees, waivers, and student performance to guide course selection and academic planning
• Perform degree checks for new and continuing students and maintain accurate advising and student progress records
• Enter and update student schedules in CAMS each semester and coordinate schedule changes with relevant offices
• Review upcoming course offerings against students' remaining requirements and identify progression issues
• Respond to student inquiries via email, phone, Zoom, or in person and provide timely guidance
• Support onboarding, orientation, registration, and graduation coordination for assigned students and programs
• Collaborate with Admissions, Enrollment Center, Financial Aid, Registrar, Student Accounts, Career Center, DSO, and faculty to support student success.

Skills:

• Strong communication and interpersonal skills
• Organizational and time management skills
• Attention to detail and accuracy
• Problem-solving and critical thinking skills
• Ability to manage multiple priorities and deadlines
• Proficiency in academic systems and technology tools

Key Competencies:

• Strong communication and interpersonal skills
• Organizational and time management skills
• Attention to detail and accuracy
• Problem-solving and critical thinking skills
• Ability to manage multiple priorities and deadlines
• Proficiency in academic systems and technology tools

Supervisor: Naveed Abbasi