IT Network Manager

IT Network Manager Company Overview: Ocean State Job Lot ("OSJL" or the "Company") is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ambitious plans to reach 180 locations, OSJL offers exciting opportunities for growth and contribution. We are an opportunity-driven retailer owning over 50% of our operating locations, totaling 8 million square feet, demonstrating our stability and long-term vision. At OSJL, you will be part of a team committed to delivering exceptional value to our customers while driving positive change and a more responsible future for retail within our communities. Job Summary: The IT Network Manager role at Ocean State Job Lot ("OSJL" and "Company") is the primary owner of all networking services across the organization. They are responsible for delivering various networking technologies including internal wired and wireless networks, private site-to-site connectivity, and access to public networks through internet service providers. This position serves as the primary subject matter expert and enforces industry standard best practices across all physical and virtual networks in the organization. Key Responsibilities: Provide deep technical expertise on enterprise networking technology including WLAN/LAN, site to site tunneling, SDWAN, and Internet connectivity. Lead the technical design of new network infrastructure and services to support business needs and network-dependent solution deployments. Take ownership of all physical and virtual network infrastructure within the organization ensuring stable, high performance connectivity for endpoints wherever needed. Ensure uninterrupted network services by structuring comprehensive maintenance programs for network infrastructure components that covers product lifecycle, firmware updates, and HA/DR testing. Establish and maintain health monitoring practices across all network infrastructure in order to proactively minimize service disruption. Manage third party internet service providers to provide connectivity from OSJL sites to public networks. Cultivate and disseminate knowledge of network best practices; seek out opportunities to leverage best practices. Provide escalated hands-on technical support such as incident response and root cause analysis and resolution. Research and provide recommendations and guidance on emerging network technologies. Mentor and provide functional and technical oversight to the Network Team. Ensure that system documentation is organized and kept current. Maintain site-to-site connectivity between geographically separated corporate, distribution center, and store locations leveraging SDWAN and VPN technology. Ensure appropriate security measures are taken to properly segment and restrict traffic across all parts of the network. Work with vendor resources to supplement implementations and address physical network infrastructure requirements such as structured cabling, racking, and hardware enclosures. Qualifications: Bachelor's degree in Information Technology, or a related field is required. 6 or more years experience delivering and managing enterprise network technology is required. Experience in the following is required: Standard client network protocols (TCP/IP); Configuring layered enterprise switching, routing, and security appliances; Advanced routing protocols for fault tolerance and loop protection; Configuring wireless networks including access points and controllers; Cloud managed network hardware (Meraki, Ruckus, or something similar); Packet inspection and network diagnostic tools; Configuring VPN client services and site to site VPN tunnels; Cloud IaaS VPC configuration or at least exposure to networking environments that incorporate public cloud environments (GCP, AWS, Azure, etc.); Managing third party vendor services for network hardware deployments, wiring installation, and internet circuit installation; and Network diagramming and technical documentation skills. Proficient in Microsoft Office and Google platform (i.e., Sites, Slides, Drive, Docs, Sheets). Work Environment: Works primarily in a climate controlled environment with minimal safety and health hazard potential. Hybrid work option: Some work may be completed outside of the Company locations, with at least three (3) days a week in the Corporate Office. The role is responsible for setting up a professional and ergonomically safe work environment and to be available during working hours. Hybrid work options are not guaranteed and are subject to change at any time based upon Company policy, associate performance and business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice. The annual salary range for this role is $90,000 - $100,000 OSJL Featured Total Rewards & Perks: Competitive Paid Time Off (PTO) Comprehensive Health Coverage: Including but not limited to Medical, Dental, Vision, and much more. 401K Program Flexible Spending Account (FSA) Tuition Reimbursement Associate Store 30% Discounts Enjoy complimentary access to OSJL-owned vacation properties, along with discounted gym memberships and 30% off at OSJL affiliated restaurants. Free lunch Fridays Ocean State