Sr. Employee Relations Manager (260000P6) Plano, TX

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Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance Genesis Finance and Kia Finance we deliver innovative financing leasing and insurance solutions to more than 3 million customers and businesses nationwide.

Were a company driven by growth innovation and people. At HCA youll find opportunities to build new skills expand your career and make a real impactwhile working in a diverse inclusive and valuesdriven environment. Were proud to support our communities through volunteerism philanthropy and engaged Employee Resource Groups.

If youre looking for a fastpaced collaborative workplace where your ideas matter join us as we lead the future of financing freedom of movement. Apply today.

WHAT YOU WILL DO

The Sr. Employee Relations Manager is a senior individual contributor responsible for independently managing complex employee relations matters and providing expert consultation to managers HR Business Partners and business leaders. This role conducts investigations advises on performance management corrective action workplace concerns leaves accommodations and separations and applies sound judgment to ensure fair consistent and compliant employment practices. The position also identifies risk partners with Legal and HR stakeholders as appropriate and contributes to process improvements reporting and manager education that strengthen employee relations practices across the organization.

HOW YOU WILL MAKE AN IMPACT

1. Employee Relations Case Management & Investigations:

Manage complex employee relations matters including workplace concerns employee complaints performance issues corrective actions separations and other sensitive employment matters.

Conduct thorough and objective fact-finding and investigations by gathering relevant information interviewing involved parties assessing documentation identifying policy considerations and preparing clear case summaries and recommendations.

Evaluate employee relations matters for risk consistency precedent and business impact; determine appropriate next steps and escalate only highly sensitive legally complex or enterprise-risk matters as appropriate.

Provide advanced guidance to managers and HR stakeholders on employee relations issues performance management corrective action workplace conduct and employment practices.

Ensure casework is handled in a timely confidential consistent and well1documented manner in accordance with company standards and applicable employment requirements.

2. Policy Interpretation Compliance and Risk Mitigation:

Interpret and apply company policies employment practices and applicable federal state and local employment requirements to support consistent and compliant employee relations outcomes.

Partner with HR Business Partners Legal Compliance and business leaders to assess complex or sensitive employment matters and develop practical risk-balanced solutions.

Prepare and review investigation summaries corrective action documentation separation materials accommodation-related documentation and other employee relations records to ensure accuracy consistency and completeness.

Identify potential compliance concerns policy gaps or inconsistent practices and recommend corrective actions or process enhancements.

Support audits policy updates and documentation standards that improve employee relations governance and operational effectiveness.

3. Stakeholder Consultation Training and Reporting:

Serve as a subject matter expert and consultative partner to HR Business Partners managers Legal Talent teams and business leaders on employee relations matters.

Develop or support manager education employee relations communications tools templates and guidance materials that promote consistent and effective people management practices.

Analyze case data employee relations trends and recurring issues to identify root causes emerging risks and opportunities to improve manager capability or workplace practices.

Prepare reports insights and recommendations for HR leadership to support informed decision-making and continuous improvement.

Support assigned employee relations projects policy updates process improvements audits reporting activities and department initiatives that strengthen compliance consistency and operational effectiveness.

4. Leaves Accommodations and Employee Support:

Provide employee relations consultation on statutory leaves of absence reasonable accommodations workers compensation coordination return-to-work matters and related employee support issues.

Support the interactive process by assessing relevant information coordinating with internal stakeholders documenting communications and recommending appropriate next steps.

Advise managers and HR stakeholders on sensitive employee matters involving leaves accommodations performance conduct and workplace concerns while balancing employee support business needs and compliance requirements.

Support employee separations exit processes and related documentation including identification of themes or trends that may require follow-up action.

Required Experience:

Manager