Salesforce Administrator

Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world. The company’s passionate mission is to empower safer, more person-centered dementia care through world-leading, real-time AI video technology and 24/7 remote clinical experts. SafelyYou is used by skilled nursing facilities and assisted living communities all across North America—from the largest national organizations to regional and local ones, too. SafelyYou is one of five most innovative fall technologies referenced in the Senate Falls Report (2019). SafelyYou gives a voice to those living with Alzheimer’s and other forms of dementia. Its AI-video technology sees critical care moments in real-time, detecting on-the-ground events with over 99.5% accuracy. SafelyYou’s remote clinical experts have seen more falls and on-the-ground events than anyone in the world, enabling a level of predictive, person-centered dementia care that was never before possible. SafelyYou is solving a critical problem across senior care and making an impact by reducing falls by 40% and fall-related ER visits by 80%. Your Role at SafelyYou As a Salesforce Administrator, you will be responsible for managing and enhancing our Salesforce platform to support our go to market teams. You will leverage your strong project management skills to oversee initiatives, ensuring timely delivery and alignment with business objectives. Experience with Slack is a plus but not mandatory. Key Responsibilities: Administer and manage the Salesforce platform, including user management, security settings, and system configurations Collaborate with stakeholders to gather requirements and implement solutions that meet business needs Create and maintain documentation for system processes, workflows, and best practices Develop and execute project plans for Salesforce-related initiatives, ensuring milestones are met Ensure data integrity and maintenance within Salesforce, implementing data governance best practices Provide training and support to end-users, facilitating effective use of Salesforce tools and features Monitor system performance and troubleshoot issues, implementing improvements as necessary Stay up-to-date with Salesforce releases and best practices, recommending enhancements to maximize functionality Assist in integrating Slack with Salesforce for improved team communication The Ideal Candidate Bachelor’s degree in Business, Information Technology, or a related field Proven experience as a Salesforce Administrator (Salesforce Administrator Certification preferred) Strong project management skills with a track record of managing multiple projects simultaneously Excellent problem-solving abilities and attention to detail Strong communication skills, both verbal and written, to interact with various stakeholders Familiarity with Slack and its integration capabilities is a plus Passionate about our mission and our technology Experience with G Suite, Office 360, Salesforce and Slack #J-18808-Ljbffr Indiaabroad2