Dispatcher

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job description

Filtrex is a nationwide company searching for skilled technicians to perform, conduct, and complete thorough preventative maintenance on all heating, ventilation air conditioning systems and refrigeration equipment throughout various facilities. General duties include inspection, and cleaning of all types of HVAC/R equipment. The ideal candidate must be self-motivated, responsible and carry a professional appearance and attitude. They must also have a broad understanding of smartphone technology for digital communication and documentation.

Job description

The Dispatcher plays a key role in coordinating the daily schedules and routing of Service Technicians to support efficient field operations and exceptional customer service. This position is also responsible for receiving incoming service and repair calls, gathering customer information, and ensuring requests are properly scheduled and dispatched in a timely manner.

Qualified candidates should have previous dispatching experience in the commercial plumbing, electrical, or HVAC industries, along with strong communication, organizational, and multitasking skills. The ideal candidate thrives in a fast-paced environment while effectively managing multiple priorities.

Weekends/Evening 

. Requirements:

• Positive attitude
• Ability to multitask
• Professional phone demeanor
• Excellent verbal communication
• Professional appearance
• Demonstrate the ability to follow operational procedures
• Strong customer service orientation
• Effective organizational and communication skills
• Excellent written communication
• An ability to function well as part of a team
• Diligent attention to detail
• Ability to type 50+WPM
• Ability to learn new software
• MS Word, MS Excel