IT Associate / Help Desk

Job Description

Job Description

The Company: Select-Arc is a privately owned, family-run company with nearly 300 employees. We have experienced consistent, record-setting growth for over 27 years. Our success is built on producing high-quality products, offering competitive pricing, and delivering exceptional customer service.

The Position: We are seeking an IT Associate to support both our Information Technology and Software Development teams. This role offers hands-on experience across help desk support, infrastructure, and software development initiatives.

Responsibilities:

·         Provide day-to-day help desk support to end users

·         Assist with the setup, deployment, and maintenance of computers and other technology devices

·         Support IT security updates and planning initiatives

·         Assist in maintaining Microsoft SQL Server environments

·         Collaborate with the Software Development and Quality Assurance teams on software testing and deployment

·         Support software training efforts for internal users

·         Assist in the development of internal WinForms applications using Visual Studio and SQL Server

·         Participate in a rotating on-call schedule (shared among team members)

Qualifications:

·         High school diploma or equivalent

·         Demonstrated teamwork and leadership through extracurricular activities and/or work experience

·         Strong communication, interpersonal, and relationship-building skills

·         Ability to work both independently and collaboratively

·         Basic knowledge of Windows and Windows Server operating systems

·         Basic knowledge of Microsoft SQL Server and Transact-SQL a plus

Preferred Qualifications:

·         Ability to maintain professionalism in a fast-paced, dynamic environment with multiple priorities

·         Strong problem-solving skills and the ability to apply logical and critical thinking

·         Positive and professional presence when working with team members

·         Familiarity with the following technologies is a plus, but not required:

o    Microsoft .NET

o    Microsoft Visual Studio or Visual Studio Code

o    C#

o    REST APIs

o    SQL

o    HTML

o    CSS

Location: Ft. Loramie, Ohio (not remote)