IT Associate / Help Desk
Select-Arc
Job Description
Job Description
The Company: Select-Arc is a privately owned, family-run company with nearly 300 employees. We have experienced consistent, record-setting growth for over 27 years. Our success is built on producing high-quality products, offering competitive pricing, and delivering exceptional customer service.
The Position: We are seeking an IT Associate to support both our Information Technology and Software Development teams. This role offers hands-on experience across help desk support, infrastructure, and software development initiatives.
Responsibilities:
· Provide day-to-day help desk support to end users
· Assist with the setup, deployment, and maintenance of computers and other technology devices
· Support IT security updates and planning initiatives
· Assist in maintaining Microsoft SQL Server environments
· Collaborate with the Software Development and Quality Assurance teams on software testing and deployment
· Support software training efforts for internal users
· Assist in the development of internal WinForms applications using Visual Studio and SQL Server
· Participate in a rotating on-call schedule (shared among team members)
Qualifications:
· High school diploma or equivalent
· Demonstrated teamwork and leadership through extracurricular activities and/or work experience
· Strong communication, interpersonal, and relationship-building skills
· Ability to work both independently and collaboratively
· Basic knowledge of Windows and Windows Server operating systems
· Basic knowledge of Microsoft SQL Server and Transact-SQL a plus
Preferred Qualifications:
· Ability to maintain professionalism in a fast-paced, dynamic environment with multiple priorities
· Strong problem-solving skills and the ability to apply logical and critical thinking
· Positive and professional presence when working with team members
· Familiarity with the following technologies is a plus, but not required:
o Microsoft .NET
o Microsoft Visual Studio or Visual Studio Code
o C#
o REST APIs
o SQL
o HTML
o CSS
Location: Ft. Loramie, Ohio (not remote)
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