Production Associate - F/T (Concord)

Job Description

Job Description

POSITION PURPOSE

The Production Associate is responsible for efficiently sorting and processing quality merchandise in a timely manner and making price tags or stickers for items that require a ticket. The incumbent follows all unit price and Solutions guidelines. The Production Associate is also responsible for welcoming and assisting donors.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Follow safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets.
2. Responsible for fulfilling all production functions and assisting with donation functions.
3. Maintain continuous flow of Softline materials to achieve daily production quotas per shift. Work at assigned production station to sort Softline items and distinguish between quality merchandise and salvage. Hang quality items on a rack efficiently and price merchandise according to company guidelines.
4. Maintain continuous flow of Hardline materials to achieve daily production quotas per shift. Work at assigned production station to sort and process Hardline items and distinguish between quality merchandise and salvage. Price merchandise according to company guidelines.
5. Assist with quality pulls as needed and stock merchandise by classification on the sales floor.
6. Safely assist in loading and unloading of trucks and vehicles without damage to merchandise; determine price, sanitize, and tag furniture and large donated items; place all merchandise safely on the sales floor in a timely manner.
7. Perform housekeeping functions that ensure that workstation, production area, and sales floor are kept neat, clean, and organized.
8. Ensure maximum customer satisfaction. Work cooperatively with all consumers, community groups, and co-workers to promote the achievement of the company mission.
9. Perform all other duties as assigned including recovery functions.

EDUCATION/ EXPERIENCE

High school diploma or GED equivalent and related experience and/or training is preferred.

SKILLS/ABILITIES

• Demonstrated strong attention to detail.
• Demonstrated ability to perform efficiently in a fast-paced environment.
• Proficiency with basic computer skills and ability to learn new software skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of the team.
• Ability to stand and walk for prolonged periods of time.
• Ability to lift up to 40 pounds of merchandise.
• Ability to work varied schedules, including evenings and weekends as the business dictates.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts and external temperatures. The noise level in the work environment is usually moderate. To ensure safe working conditions, personal protection equipment (PPE) required for this position includes hand protection; eye protection when handling material; any other PPE that can reduce the possibility of injury.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.

TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.

AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

PHYSICAL STRENGTH: While performing the duties of this job, the employee is required to stand and walk; use hands and fingers to handle or feel; reach with hands and arms; and talk and hear. The employee is regularly required to stoop, kneel, or crouch. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 40 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

INTENT AND FUNCTION OF POSITION DESCRIPTION

Position descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.

Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, Inc. maintains its status as an at-will employer.

Revised July 2024