Pinz Food and Alcohol Server (age 19+)

Job Posting

Duties & Responsibilities:

• Checks the daily schedule to identify assigned section and operational responsibilities.
• Sets up / executes server-side preparation, opening duties, and inventory stocking.
• Welcomes guests immediately offering refreshing water and providing a clear, engaging overview of operations.
• Guides guests through the beverage menu, tailoring house favorites to complement individual preferences and appetites.
• Drives sales by suggesting and securing food orders when dropping off the initial round of drinks.
• Performs timely check-backs to ensure absolute guest satisfaction with drinks and to solicit follow-up orders.
• Delivers silverware sets and all necessary condiments, promptly after orders are received.
• Effectively communicates with staff members to notify them of active food orders and specify the exact lane or area involved.
• Ensures flawless execution by immediately confirming order accuracy and offering condiments once food is delivered.
• Maintains a pristine environment by consistently removing empty glasses and cleaning tables as opportunities arise.
• Upholds strict accountability by consistently following sales control procedures.
• Verifies the accuracy of prices on guest bills before presenting the bill.
• Enforces standard operating procedures regarding payment policies.
• Maintains exceptional cleanliness across assigned tables, the lounge, the service station, and all surrounding areas.
• Promptly escalates and advises the bartender or supervisor of any guest complaints as they occur.
• Complies with all state, local, and municipal laws and policies governing the responsible service of alcohol.
• Completes side work and thoroughly restocks all designated areas.
• Concludes shift duties by properly checking out with the bartender prior to closing and balancing daily sales.

Personal Attributes:

• Must be 19 years of age to serve alcohol
• Self Motivated
• Great Customer Service including conflict resolution and the ability to remain calm
• Detail oriented
• Integrity and Trustworthiness
• Personable, Fun and Friendly
• Optimistic Attitude
• Team Player who is committed to building a team that functions in unison to reach their goals

Skills:

• A basic knowledge of Microsoft Word and Excel
• Excellent verbal and written communication
• Time Management
• Customer Service
• Decision Making

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.